Sales Representative (Bilingual Spanish)

Charter Communications; Kearney, Fort Wayne, City of Dunkirk (NE, IN, NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to connecting communities through innovative telecommunications solutions. In this dynamic sales role, you will engage with customers in multi-dwelling units, utilizing your persuasive skills and customer service expertise to drive sales and enhance the customer experience. With a focus on building strong relationships and addressing customer needs, you will play a crucial role in achieving sales goals while enjoying the flexibility of outdoor work. This position offers a supportive environment that values diversity and promotes career growth, making it an exciting opportunity for those passionate about sales and technology.

Benefits

Comprehensive pay and benefits

Career growth opportunities

Support for employee well-being

Diversity and equal opportunity in employment

Qualifications

• Experience in sales or customer service (0-6 months).
• Valid driver’s license with a satisfactory driving record.

Responsibilities

• Support efforts to enhance the customer experience.
• Meet monthly sales goals and increase sales volume.
• Generate revenue by upselling services to customers.

Skills

Cold calling

Persuasion

Clear communication

Customer service

Sales experience

Education

High School Diploma or equivalent

Tools

Computer systems

Communication devices

Relevant software

Job description

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

Major Duties and Responsibilities

• Actively support efforts to simplify and enhance the customer experience
• Meet objectives related to monthly sales goals, increasing sales volume and penetration through assigned leads and property portfolio
• Solicit residential customers via door-to-door, lobby events, and by maintaining relationships with property management
• Generate additional revenue by upselling existing customers with new or additional services
• Address customer problems and complaints per company policy, ensuring satisfactory resolution
• Stay informed about competitors' activities within the territory; inform management of any changes in pricing or marketing strategies
• Participate in sales meetings and training programs
• Complete all sales-related paperwork accurately, including dispositions, sales orders, and reports, adhering to quality guidelines
• Handle funds securely, providing receipts according to company policies

Required Qualifications

• Cold calling, persuasion, and clear communication skills
• Ability to travel using a personal vehicle, including in inclement weather
• Ability to work outdoors in any weather and season
• Familiarity with computer systems, communication devices, and relevant software
• Valid driver’s license with a satisfactory driving record

Required Education

• High School Diploma or equivalent work experience
• Experience in sales or customer service: 0-6 months

Preferred Qualifications

• Knowledge of communications technologies and data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience in consumer education about products/services
• Previous success in sales, prospecting, or cold calling; direct sales preferred but not required
• Bilingual Spanish preferred

Preferred Work Experience

Sales or relevant experience: 1+ years

Working Conditions

• Approximately 80% of time spent outdoors, in any weather
• Ability to lift 10-20 pounds for 20-30 feet
• Moderate noise exposure
• Work evenings and weekends; variable hours including holidays and split days off

SMD311 2025-53172 2025

We offer comprehensive pay and benefits, supporting employee well-being and career growth.

Applicants' criminal histories are considered in accordance with applicable laws and ordinances.

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