Sales Representative

Charter Communications; Woodside (NY); On-site; USD 33,200 - 66,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Job summary

Charter Communications is seeking a Sales Representative in Woodside, New York to sell telecommunications products and services through door-to-door solicitation. In this role, you will meet monthly sales goals while maintaining excellent customer service. The position offers a base salary ranging from $33,200 to $66,000, with commission earnings starting at $65,000. Ideal candidates will have cold calling experience and a high school diploma or equivalent work experience.

Qualifications

• 0 to 6 months of experience in sales or customer service.
• Sales or relevant work experience preferred: 1+ years.

Responsibilities

• Sell products and services to customers through door-to-door solicitation.
• Meet monthly sales goals and increase sales volume.
• Respond to customer complaints according to company policy.
• Attend sales meetings and training programs.

Skills

Cold call sales skills

Persuasion

Clear communication skills

Knowledge of communications technologies

Ability to travel

Education

High School Diploma or equivalent work experience

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Job Summary

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation and lobby events.

Major Duties and Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicit residential customers through door-to-door solicitation and lobby events
• Generate incremental revenue from existing customers by adding new/additional services
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved
• Maintain a well-informed knowledge base of competitors activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policy and guidelines

Required Skills/Abilities & Knowledge

• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver's license with a satisfactory driving record within Company required standards

Required Education

• High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

• Experience in sales or customer service - 0 to 6 months

Preferred Skills/Abilities & Knowledge

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Related Work Experience and Number of Years

Sales or relevant work experience - 1+

Benefits

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $65,000.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.