Sales Representative

Charter Communications; Dayton (OH); On-site; USD 27,600 - 45,800; Full time

Job summary

Spectrum in Dayton is seeking a field sales representative to engage residential customers, solicit leads, and drive service adoption across assigned territories.

The role requires valid driver's license, willingness to travel, and the ability to work evenings/weekends; base pay and commission offered with growth opportunities.

Qualifications

• High School Diploma or equivalent.
• Valid driver's license with clean driving record.
• Ability to travel to and from assigned territories using a personal vehicle.
• Experience in sales or customer service – 0 to 6 months.
• Familiarity with computers and consumer devices.

Responsibilities

• Support efforts to simplify and enhance the customer experience.
• Meet monthly sales objectives with assigned leads and territory.
• Solicit residential customers through door-to-door and events.
• Generate revenue by adding new services to existing customers.
• Resolve issues per policy and document sales activity.

Skills

Valid driver's license

Cold call sales

Travel to territories

Work outside in any season

Computer literacy

Education

High School Diploma or equivalent

Tools

Personal vehicle

CRM software

PDAs/Smartphones

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

How You'll Make an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
• Generates incremental revenue from existing customers by adding new/additional services
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policy and guidelines

Working Conditions

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

What You'll Bring to Spectrum

Required Qualifications

Education

• High School Diploma or equivalent work experience

Skills

• Valid driver's license with a satisfactory driving record within Company required standards
• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Experience

• Experience in sales or customer service - 0 to 6 months

Preferred Qualifications

• Sales or relevant work experience - 1+
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required

The base pay for this position generally is between $27,600.00 and $45,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $45,000.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.