Sales Representative

Spectrum; Worcester (MA); On-site; USD 30,400 - 50,400; Full time

Job summary

Spectrum is hiring a field sales representative in the Worcester area. The role involves selling to non-bulk MDU properties through door-to-door outreach, lobby events, and relationships with property managers.

You will meet sales goals, upsell services, and handle paperwork and receipts in line with policy. Candidates should be prepared for outdoor work in varying conditions, have a valid driver’s license, and be comfortable traveling within the territory.

Qualifications

• High School Diploma or equivalent.
• Must have valid driver’s license and a clean driving record.
• Ability to travel to assigned territories and company facilities.
• Ability to work outside for extended periods in any season.
• Strong communication and sales skills, including cold outreach.

Responsibilities

• Sells products to MDUs with door-to-door and lobby events, building relationships with property managers.
• Meets monthly sales goals and increases sales volume with assigned leads.
• Generates revenue from existing customers by adding services and solutions.
• Responds to customer problems per company policy and ensures resolution.
• Attends sales meetings and completes paperwork (orders, dispositions, reporting).
• Collects funds and provides receipts per company guidelines.

Skills

Valid driver's license

Persuasive communication

Travel to territory

Outdoor work

Tech familiarity

Education

High School Diploma

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 20+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

How You'll Make an Impact

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
• Generates incremental revenue from existing customers by adding new/additional services
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policy and guidelines

Working Conditions

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

Required Qualifications

Education

• High School Diploma or equivalent work experience

Skills

• Valid driver's license with a satisfactory driving record within Company required standards
• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

Experience

• Experience in sales or customer service – 0 to 6 months

Preferred Qualifications

• Sales or relevant work experience – 1+
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. In addition, this position has a commission earnings target starting at $45,000.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.