Sales Representative

The Luxury Collection Walnut Creek; Walnut Creek (CA); On-site; USD 60,000 - 100,000; Full time

Job summary

The Luxury Collection Walnut Creek is seeking a Sales Representative to greet clients in the showroom, assess needs, and present suitable luxury vehicle options with in-depth product knowledge. The role covers the full sales process from initial contact to test drives, financing or leasing discussions, and delivery, ensuring a premium experience at every step.

Daily tasks include maintaining CRM records, following up with leads, coordinating with finance and service teams, and staying informed

Qualifications

• Experience in luxury or high-end sales with consultative selling and relationship-building.
• Excellent communication and interpersonal skills with professional presentation.
• Strong customer service orientation with a high-touch client experience.
• Proficiency with CRM systems and lead management workflows.
• Ability to quickly learn detailed product knowledge for multiple luxury brands.

Responsibilities

• Greet and engage clients in the showroom and guide them through the sales process.
• Maintain accurate CRM records and follow up with leads.
• Coordinate with finance and service teams on deals and deliveries.
• Stay current on brand updates, features, and pricing.
• Participate in dealership events and build long-term client relationships.

Skills

Luxury high-end sales

CRM proficiency

Communication skills

Customer service

Product knowledge

Time management

Relationship-building

Automotive sales experience

Education

High school diploma or equivalent

Business/Marketing education (plus)

Tools

CRM software

Job description

Company Description The Luxury Collection Walnut Creek is a Northern California luxury automotive dealership specializing in high-performance and premium vehicles. As a factory-certified dealership for Aston Martin, Bentley, Lamborghini, Maserati, and McLaren, the team provides expert guidance and service for discerning clients. Located in Walnut Creek, CA, the dealership offers a curated showroom experience and personalized customer support. Team members work in a professional environment focused on excellence, brand integrity, and long-term client relationships.

Role Description The Sales Representative is a full-time, on-site role based at The Luxury Collection Walnut Creek in Walnut Creek, CA. This role involves greeting and engaging clients in the showroom, understanding their needs, and presenting suitable vehicle options with detailed product knowledge. The Sales Representative manages the sales process from initial contact through test drives, financing or leasing discussions, and delivery, ensuring a high-quality, luxury-level experience at every step. Daily tasks include maintaining accurate CRM records, following up with leads, coordinating with finance and service teams, and staying current on brand updates, features, and pricing. The role also includes participating in dealership events, building long-term relationships with clients, and meeting or exceeding individual and team sales goals.

Qualifications

• Demonstrated ability in luxury or high-end sales, with strong consultative selling and relationship-building skills.
• Excellent communication and interpersonal skills, including active listening and clear, professional presentation abilities.
• Strong customer service orientation, with a focus on delivering a personalized, respectful, and high-touch client experience.
• Comfort working with CRM systems, basic office software, and digital tools for lead management and sales documentation.
• Ability to quickly learn and retain detailed product knowledge for multiple luxury automotive brands.
• Strong organizational and time-management skills, with the ability to handle multiple clients and tasks in a fast-paced environment.
• Prior experience in automotive sales, luxury goods, or hospitality is highly beneficial.
• Willingness to work standard dealership hours, including some evenings and weekends as needed.
• Valid driver’s license with a clean driving record, and ability to safely operate high-performance vehicles.
• High school diploma or equivalent required; additional education in business, marketing, or related fields is a plus.