Sales Representative

Select Comfort Retail Corporation; Traverse City (MI); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Dental & vision benefits

401(k) plan

Flexible PTO

Career development

Comprehensive training

Job summary

Sleep Number is seeking a customer‑focused Retail Sales Associate at our Traverse City location to help guests discover their sleep needs and match them with Sleep Number products. You will listen to customers, explain how adjustable firmness, pressure relief, and temperature balancing features improve sleep quality, and guide them toward the best solution.

This role requires strong communication, the ability to work evenings and weekends, and a drive to exceed sales goals.

Qualifications

• High school diploma or equivalent.
• 1–2 years of retail or customer service experience.
• Comfort with CRM and POS technologies.
• Strong communication and relationship-building skills.
• Willingness to work evenings and weekends.
• Consultative selling experience preferred.

Responsibilities

• Identify customer needs and match products accordingly.
• Explain product benefits and current promotions to drive sales.
• Nurture prospects through outbound calls and build relationships.
• Maintain a polished showroom and provide an exceptional store experience.
• Participate in sales training to sharpen skills.

Skills

Strong communication

Goal-oriented

Flexible schedule

Retail experience

Consultative sales

CRM familiarity

POS familiarity

Independent worker

Education

High school diploma or equivalent

Tools

CRM systems

POS systems

iPads

Sales apps

Job description

Overview

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than16million peopleachieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. This is exemplified through our 3,000+ purpose-driven team members who passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and caring at every step. At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness. Backed by world‑class research and continued innovation, we create mattresses with adjustable firmness, pressure relief, and temperature‑balancing comfort that adapt to customers’ changing needs, night after night, year after year. Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep wellness.

Opportunity – What You’ll Do

Discover each customer’s sleep needs and match them with the right Sleep Number products. Clearly explain product benefits and current promotions while delivering personalized customer experiences to drive satisfaction and exceed sales goals. Proactively nurture prospective customers through outbound calls, with a strong focus on building relationships that generate repeat and new business. Work together to maintain a polished showroom and deliver an exceptional store experience. Take part in sales practice training and coaching to sharpen your skills.

What You Bring

• Strong communication skills with the ability to adapt to diverse customer needs.
• Goal‑oriented and customer‑focused attitude, with a drive to exceed individual and team sales goals.
• Ability to work a flexible retail schedule, including evenings and weekends.
• 1–2 years of retail, customer service, or other customer‑facing experience.
• High school diploma or equivalent.
• Preferred: Experience in consultative or relationship‑based sales, ideally in a commission‑driven environment.
• Comfortable using CRM systems, point‑of‑sale technology, and interactive sales tools (e.g., iPads, apps).
• Ability to work independently with minimal supervision while collaborating effectively with a team.

What Sets You Up for Success

• Energetic, proactive, and thrive in a customer‑focused environment.
• Collaborative team player who welcomes feedback and coaching.
• Tech‑savvy early adopter.

What You’ll Get

• All team members earn a salary of $47,000‑$66,000 annually; actual earnings vary and are not guaranteed.
• Guaranteed base pay of $16/hour, along with uncapped commission and bonus potential.
• Non‑draw commission structure.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• A supportive, inclusive culture where your contributions are valued.
• Access to Sleep Number's bed benefit to experience life‑changing sleep.

Wellbeing

At Sleep Number, wellbeing isn’t a program—it’s part of who we are. We support team members and their families across emotional, financial, career, community, and physical health, all anchored in sleep. Along with competitive pay, eligible team members receive robust benefits such as medical, pharmacy, dental, life and disability insurance, a 401(k), paid time off, and additional resources that promote lifelong wellbeing.

EEO Statement

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.