Sales Representative

Sky Bracket; Rockford (IL); On-site; USD 50,000 - 75,000; Full time

Job summary

SkyBracket in Rockford, IL is seeking a driven Sales Representative to build and grow distributor, contractor, municipal, and end-user relationships. You will drive profitable sales growth through relationships, quotes, account management, and national market support, reporting to the Operations Manager and Technical Sales Representative.

The role emphasizes customer service, strategic development, CRM maintenance, and participation in trade shows and Lunch & Learn events.

Qualifications

• Minimum two years of sales or customer service experience.
• Strong communication and relationship-building skills.
• Self-motivated with excellent organizational skills.
• Comfortable learning technical products.
• Proficient in Microsoft Office and CRM software.
• Ability to travel as required.
• Must demonstrate a willingness to learn, accept coaching, and actively participate in ongoing product and sales training programs.

Responsibilities

• Develop new business opportunities within assigned territories.
• Maintain and grow existing customer relationships.
• Follow up on quotations and sales opportunities.
• Generate new sales through phone, email, virtual meetings, and customer visits.
• Maintain regular communication with distributors and contractors.
• Prepare accurate quotations and provide exceptional customer support.
• Maintain CRM records and activity updates.
• Assist with trade shows and Lunch & Learn events as requested.
• Share customer feedback and competitive intelligence with Operations.

Skills

Sales experience

Customer service

Communication

Microsoft Office

CRM software

Travel

Learning mindset

Tools

CRM software

Job description

Reports To: Operations Manager, with daily direction provided by the Technical Sales Representative

Position Summary

The Sales Representative is responsible for developing and maintaining relationships with distributors, contractors, municipalities, and end users while driving profitable sales growth within assigned territories. This role focuses on customer service, business development, quote follow-up, account management, and supporting national market development initiatives while working closely with the Operations Manager and the Technical Sales Representative.

Primary Responsibilities

• Develop new business opportunities within assigned territories.
• Maintain and grow existing customer relationships.
• Follow up on quotations and sales opportunities.
• Generate new sales through phone, email, virtual meetings, and customer visits.
• Maintain regular communication with distributors and contractors.
• Prepare accurate quotations and provide exceptional customer support.
• Maintain CRM records and activity updates.
• Assist with trade shows and Lunch & Learn events as requested.
• Share customer feedback and competitive intelligence with Operations.

Qualifications

• Minimum two years of sales or customer service experience.
• Strong communication and relationship-building skills.
• Self-motivated with excellent organizational skills.
• Comfortable learning technical products.
• Proficient in Microsoft Office and CRM software.
• Ability to travel as required.
• Must demonstrate a willingness to learn, accept coaching, and actively participate in ongoing product and sales training programs.

Desired Characteristics

• Must be highly coachable and receptive to constructive feedback.
• Must be willing to actively participate in company training programs, product education, and continuous professional development.
• Professional communicator.
• Positive attitude and strong work ethic.
• Builds trust with customers.
• Organized, accountable, and dependable.
• Eager to continually improve product knowledge.

Key Performance Indicators

• Special incentives earned through Lunch & Learns and demonstrations.

Success in This Role

A successful Sales Representative consistently develops customer relationships, follows through on commitments, identifies new business opportunities, and contributes to SkyBracket's continued growth through disciplined sales execution and outstanding customer service.

Equal Employment Opportunity Statement

SkyBracket is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available to individuals with disabilities to perform the essential functions of this role upon request.