Sales Representative

Law Office of Bryan Fagan; Richmond (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Sales bonuses

Ongoing training

Business casual dress code

Job summary

The Law Office of Bryan Fagan in Richmond, VA seeks a Sales Representative/Ambassador to be a first contact for prospective clients and guide them through the intake process. You will evaluate and qualify leads, and drive them toward engagement with our legal services.

Responsibilities include high-volume client communications via phone, email and online channels, scheduling attorney appointments for qualified leads, and maintaining exceptional customer service while meeting sales goals.

Qualifications

• HS School diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of sales experience in a legal intake specialist role or similar customer-facing sales role.

Responsibilities

• Handle high-volume client communication via phone, email, and online channels.
• Qualify leads and guide prospective clients through the intake process.
• Schedule appointments with attorneys for qualified leads.
• Maintain professional customer service and strong communication with internal teams.
• Utilize MS Office/Google Suite and HubSpot CRM to track leads and outcomes.

Skills

Customer service

Sales experience

Communication skills

Lead qualification

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

MS Office

Google Suite

HubSpot CRM

Job description

Sales Representative

Department: Sales

Employment Type: Full Time

Location: Richmond

Reporting To: Mollie Levar

Description

The Law Office of Bryan Fagan is growing and we are seeking an experienced and motivated Sales Representative/Ambassador to join our dynamic Intake team. The ideal candidate will be one of the first points of contact for prospective clients, responsible for evaluating and qualifying leads, and guiding them through the initial, legal intake process. We welcome your excellent customer service skills, solid sales acumen, and your ability to effectively communicate the value of our legal services.

Our Outstanding Company Culture:

• Earn more with competitive pay AND sales-based bonuses!
• We provide ongoing training to support growth and development.
• We work smart & and play hard! We LOVE to celebrate and have fun!
• Enjoy a business casual dress code.

The Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters. We have (11) offices in Texas: (2) offices in Houston (Corporate and River Oaks), and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble.

Key Responsibilities

• Complete high volume and prompt client communication via phone, email, and online channels, in efforts to explain our valuable legal services.
• Maintain a high level of customer service and professionalism in all interactions.
• Conduct initial consultations to gather information and determine potential clients' legal needs.
• Schedule appointments with attorneys for qualified leads.
• Meet and or exceed sales goals.
• Computer proficiency with MS Office or Google Suite, and experience with CRM software, preferably HubSpot.
• Handle all administrative task timely and accurately: data entry, prepare and send documents, reporting on lead conversion, etc.
• Maintain strong and concise communication with internal teams regarding leads.

Skills, Knowledge and Expertise

• HS School diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of sales experience in a legal intake specialist role or similar business to customer sales role that is highly customer service focused.

Benefits

We offer affordable benefits: medical, dental, vision, 401K (with a 5% company match), and life insurance!

Equal Opportunity Statement:

We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.