Sales Representative

Law Office of Bryan Fagan; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Ongoing training

Casual dress code

Job summary

The Law Office of Bryan Fagan is seeking a Sales Representative/Ambassador to join our Intake team in Austin. You will be among the first contacts for prospective clients, assess leads, and guide them through the initial intake process with a focus on customer service and sales.

Qualifications

• HS School diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of sales experience in a legal intake specialist role or similar customer-focused sales.

Responsibilities

• Complete high volume and prompt client communication via phone, email, and online channels, explaining our legal services.
• Maintain high level of customer service and professionalism in all interactions.
• Conduct initial consultations to gather information and determine potential clients' legal needs.
• Schedule appointments with attorneys for qualified leads.
• Meet and/or exceed sales goals.
• Proficient with MS Office or Google Suite and experience with CRM software (HubSpot preferred).
• Handle administrative tasks: data entry, document preparation, lead reporting and conversion tracking.
• Maintain strong, concise communication with internal teams.

Skills

Sales experience

Customer service

Education

HS diploma or equivalent

Associate or bachelor’s preferred

Tools

HubSpot CRM

Job description

Sales Representative

Department: Sales

Employment Type: Full Time

Location: Austin

Reporting To: Mollie Levar

Description

The Law Office of Bryan Fagan is growing and we are seeking an experienced and motivated Sales Representative/Ambassador to join our dynamic Intake team. The ideal candidate will be one of the first points of contact for prospective clients, responsible for evaluating and qualifying leads, and guiding them through the initial, legal intake process. We welcome your excellent customer service skills, solid sales acumen, and your ability to effectively communicate the value of our legal services.

Our Outstanding Company Culture:

• Earn more with competitive pay AND sales-based bonuses!
• We provide ongoing training to support growth and development.
• We work smart & and play hard! We LOVE to celebrate and have fun!
• Enjoy a business casual dress code.

The Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters. We have (11) offices in Texas: (2) offices in Houston (Corporate and River Oaks), and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble.

Key Responsibilities

• Complete high volume and prompt client communication via phone, email, and online channels, in efforts to explain our valuable legal services.
• Maintain a high level of customer service and professionalism in all interactions.
• Conduct initial consultations to gather information and determine potential clients' legal needs.
• Schedule appointments with attorneys for qualified leads.
• Meet and or exceed sales goals.
• Computer proficiency with MS Office or Google Suite, and experience with CRM software, preferably HubSpot.
• Handle all administrative task timely and accurately: data entry, prepare and send documents, reporting on lead conversion, etc.
• Maintain strong and concise communication with internal teams.

Skills, Knowledge and Expertise

• HS School diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of sales experience in a legal intake specialist role or similar business to customer sales role that is highly customer service focused.

Benefits

We offer affordable benefits: medical, dental, vision, 401K (with a 5% company match), and life insurance!

Equal Opportunity Statement:
We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.