Sales Representative

Law Office of Bryan Fagan; Galveston, Northern (TX, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Sales-based bonuses

Training & development

Casual dress code

Fun culture

Job summary

The Law Office of Bryan Fagan in Galveston is seeking an experienced Sales Representative/Ambassador to join our Intake team. You will be one of the first contacts for prospective clients, qualify leads, and guide them through the initial legal intake process.

Ideal candidates bring strong customer service and sales skills, with at least 2 years in a legal intake or client-focused sales role. You will maintain professional communication, schedule attorney appointments, and help demonstrate the

Qualifications

• High-volume client communication via phone, email and online channels.
• Experience in legal intake or customer-focused sales.
• Ability to gather information and determine client needs.

Responsibilities

• Complete high-volume client communications to explain services.
• Maintain professionalism and strong customer service in all interactions.
• Conduct initial consultations to assess potential clients' legal needs.
• Schedule attorney appointments for qualified leads.
• Meet and/or exceed sales goals.
• Data entry, document preparation, and lead-conversion reporting.
• Coordinate with internal teams regarding leads.
• Maintain strong communication with internal teams regarding leads.

Skills

2+ years sales experience

Customer service

Communication skills

Education

HS Diploma or equivalent; Associate or Bachelor's preferred

Associate or Bachelor's degree preferred

Tools

MS Office / Google Suite

HubSpot CRM

HubSpot CRM

Job description

Sales Representative

Department: Sales

Employment Type: Full Time

Location: Galveston

Reporting To: Mollie Levar

Description

The Law Office of Bryan Fagan is growing and we are seeking an experienced and motivated Sales Representative/Ambassador to join our dynamic Intake team. The ideal candidate will be one of the first points of contact for prospective clients, responsible for evaluating and qualifying leads, and guiding them through the initial, legal intake process. We welcome your excellent customer service skills, solid sales acumen, and your ability to effectively communicate the value of our legal services.

Our Outstanding Company Culture:

• Earn more with competitive pay AND sales-based bonuses!
• We provide ongoing training to support growth and development.
• We work smart & and play hard! We LOVE to celebrate and have fun!
• Enjoy a business casual dress code.

The Law Office of Bryan Fagan is a firm that excels in family, estate planning & probate, and criminal law matters. We have (11) offices in Texas: (2) offices in Houston (Corporate and River Oaks), and (1) office in Atascocita, Humble, Kingwood, The Woodlands, Austin, Dallas, San Antonio, Fort Worth, and Humble.

Key Responsibilities

• Complete high volume and prompt client communication via phone, email, and online channels, in efforts to explain our valuable legal services.
• Maintain a high level of customer service and professionalism in all interactions.
• Conduct initial consultations to gather information and determine potential clients' legal needs.
• Schedule appointments with attorneys for qualified leads.
• Meet and or exceed sales goals.
• Computer proficiency with MS Office or Google Suite, and experience with CRM software, preferably HubSpot.
• Handle all administrative task timely and accurately: data entry, prepare and send documents, reporting on lead conversion, etc.
• Maintain strong and concise communication with internal teams regarding leads.

Skills, Knowledge and Expertise

• HS School diploma or equivalent required; associate or bachelor's degree preferred.
• 2+ years of sales experience in a legal intake specialist role or similar business to customer sales role that is highly customer service focused.

Benefits

We offer affordable benefits: medical, dental, vision, 401K (with a 5% company match), and life insurance!

Equal Opportunity Statement:

We recognize that diverse experiences, perspectives and backgrounds enable us to be an even stronger company and workplace. Not only will you be welcome here, your unique thoughts and opinions will be encouraged, celebrated and deeply valued.