Sales Representative

RedBalloon; Moscow (ID); On-site; USD 89,000 - 93,000; Full time

Benefits offered by this job

Health & wellness benefits

401(k) with 100% match up to 8%

Paid holidays and PTO

Parental leave (maternity/paternity)

Vision and dental insurance

Job summary

Maddox Industrial Transformer is seeking an inside sales professional to engage commercial and industrial end-users, electrical contractors, and resellers across the country. You will respond to requests, understand needs, and propose technical and commercial solutions in a timely manner.

The role emphasizes high-quality written communication, attention to detail, and a team-oriented, data-driven approach in a fast-paced environment.

Qualifications

• 20+ years of related experience valued; training for promising early-career candidates available.
• Technical and engineering degrees may be desired, but not required.
• Strong written and verbal communication across phone and email.

Responsibilities

• Respond to customer requests and understand needs; propose technical and commercial solutions.
• Follow up with existing clients and maintain communication with industry contacts.
• Provide high-level customer service to contractors, engineers, purchasing agents, and end users.
• Navigate a data-driven workflow in a fast-paced inside sales environment.

Skills

Communication

Email écriture

Technical problem solving

Customer service

Attention to detail

Education

Technical or engineering degree desired

Tools

CRM software

Job description

Company: Maddox Industrial Transformer

Job Summary

About Maddox

Maddox is the nation’s leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest-growing companies in America for the past 8 years and counting.

Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.

Discover More At

You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end-users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application.

Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast-paced, data-driven workflow.

Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold-calling or hard-selling environment. It's an inside sales role ideally suited to a technically-minded, people-person who excels at providing a high-level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.

More About You

• You enjoy interacting with people and solving technical and commercial problems.
• Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email.
• You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role.
• You are focused and able to maintain good attention to detail.
• You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role.
• You prefer a healthy team vs. operating as a lone wolf.

Skills & Experience

We value experience, so if you have 20+ years of related experience, that's great! We're also very good at training new recruits, and are willing to invest in a select number of promising early-career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required.

Basics

• Full-time. The schedule is generally 7:00 AM - 4:00 PM.
• Drug-free workplace
• In-person

Compensation & Benefits

• Pay range = (wages + bonus)
• Comprehensive full-time benefits package averaging $20,000+ per year (amount varies based on age, family size, and eligibility), including:
• Health & wellness benefits (insurance or cash-in-lieu options)
• Paid maternity and paternity leave
• 401(k) with 100% match up to 8% of wages
• Paid holidays, PTO, and family-life gifts
• Vision, dental, disability, life insurance, and other voluntary benefits

Annual Range

$88,800—$92,600 USD