Sales Representative

Maddox Industrial Transformer; Cincinnati (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Wellness stipend up to $1k/month

Job summary

Maddox Industrial Transformer in Cincinnati, Ohio is looking for a detail-oriented inside sales representative. The role emphasizes problem-solving and communication, engaging with a diverse clientele to meet their electrical transformer needs. Candidates should possess strong written skills and a technical mindset, ready to provide excellent customer service without the need for cold calling. The starting salary ranges from $65k to $85k, complemented by a wellness stipend and additional benefits.

Qualifications

• Enjoys interacting with people and solving technical and commercial problems.
• Fantastic written communication skills for email conversations.
• Focused and attentive to detail.
• Savvy with modern software tools.

Responsibilities

• Responding to customer requests and proposing solutions.
• Maintaining communication with clients and industry contacts.
• Providing high-level customer service to contractors and engineers.

Skills

Problem solving

Customer service

Communication skills

Attention to detail

Technical understanding

Education

Technical or engineering degree

Job description

About Maddox

Maddox is the nation's leading provider of electrical transformers to the commercial and industrial market, with primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. We have been recognized by Inc. Magazine as one of the fastest‑growing companies in America for the past 8 years and counting. Maddox was founded on Christian values, and we are serious about investing in the people, processes, and culture that make this a great place to work. We build real things, solve real problems, and expect professionalism, competence, and integrity from our team.

About Maddox + You

You will be an integrated part of a small, but powerful, sales team. You will be using our established sales processes to help commercial and industrial end‑users, electrical contractors, and resellers of industrial electrical equipment purchase the right transformer for their project or application. Reactively, you will be responding to customer requests, understanding their needs, and proposing technical and commercial solutions in a timely manner. You need to be great at solving technical and commercial problems in a fast‑paced, data‑driven workflow. Proactively, you will be following up with existing clients or maintaining communication with our network of industry contacts; this is not a cold‑calling or hard‑selling environment. It’s an inside sales role ideally suited to a technically‑minded, people‑person who excels at providing a high‑level of customer service to contractors, engineers, purchasing agents, and industrial/commercial end users.

More about You

• You enjoy interacting with people and solving technical and commercial problems.
• Your clients will be located all across the country, so you need to make a great impression with your communication skills via phone and email.
• You demonstrate fantastic written communication. You will need to maintain many email conversations each day. If your grammar is poor, or you are slow at writing emails, you will struggle in this role.
• You are focused and able to maintain good attention to detail.
• You are savvy with modern software. If you prefer an "old school" (pile of handwritten notes) workflow, you are not a fit for this role.
• You prefer a healthy team vs. operating as a lone wolf.

Skills & Experience

We value experience, so if you have 20+ years of related experience, that’s great! We’re also very good at training new recruits, and are willing to invest in a select number of promising early‑career candidates with the right attitude and ambition. Depending on the exact role, technical and engineering degrees may be desired, but not required.

Pay

Starting package: $65k-$85k. Plus up to $1k/month wellness stipend and other benefits.

Work Location

In office

Pro Tip

We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.