Sales Representative

Allied Fire Protection; McAllen (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

A fire protection services company in Texas is seeking a Sales Representative to build relationships, promote fire protection solutions, and drive sales growth. The ideal candidate has a background in customer service, sales experience in the industry, and strong communication skills. This full-time role involves customer engagement and teamwork in a mid-senior level position.

Qualifications

• 3+ years of industry sales track record.
• Fire sprinkler or fire protection work experience is a plus.
• Previous experience with customer service in an office setting.

Responsibilities

• Build and maintain relationships with customers.
• Promote our fire protection solutions.
• Drive sales growth by scheduling calls and following up leads.

Skills

Strong verbal and written communication skills

Time management skills

Ability to take direction from upper management

Team leadership and mentoring

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Sales Representative at Allied Fire Protection

Join the Allied Fire Protection team as a Sales Representative. Build and maintain relationships with customers, promote our fire protection solutions, and drive sales growth.

Responsibilities

• Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals.
• Create deficiency proposals as outlined in standard operating procedures.
• Communicate deficiency proposals directly with customers via phone, fax, and/or email.
• Follow up and schedule sales appointments.
• Continuously pursue new customers by scheduling sales calls, following up leads, and utilizing outlined market strategies.
• Meet or exceed sales budget goals set by the Service Operations Manager.
• Promote and attend BOMA and other social events while representing Allied Fire Protection professionally.
• Promote a positive ongoing relationship with customers and end users.
• Estimate hard bid contracts and provide a proposal to the customer on the bid date.
• Conduct job site surveys to ensure the accuracy of the estimate.
• Prepare assigned reports needed for invoicing (Customer set up sheet).
• Attend service and sales meetings.
• Maintain inspection and service sales logs for all deficiencies and service bids and proposals.
• Submit monthly expense reports on the due date for manager approval.
• Demonstrate effective communication skills when interacting with all internal and external customers.
• Assist accounts receivable/collections for overdue service customers.
• All other duties assigned.

Expectations

• Believe in, live, and support our mission statement, core values, and business plan daily.
• Safety First – start each meeting with a safety topic (internal and external).
• Ensure safe driving of company or personal vehicle.
• Complete weekly bid logs to track monthly close ratios and total bids won.
• Provide estimate and required budget details for all jobs bid.
• Provide detailed scope sheets for all jobs bid.
• Pursue bid tabs for all estimates that are not awarded.
• Maintain a global customer view for opportunities to expand leads and relationships across product lines and customer portfolio.
• Maintain an account ownership mindset to ensure customer satisfaction and retention.
• Maintain customer contacts and appointments on Outlook calendar accessible by manager.
• Ensure new customer development (minimum 2-4 new customers/year).
• Respond to customer satisfaction survey feedback and improvement opportunities.
• Review notices and liens reports, contact customers as needed, and respond to accounting team with updates.
• Submit expense reports timely; ensure expenses are targeted and approved in advance.
• Maintain an active membership with organizations to promote leads and support customer relationships.
• Actively participate in required weekly, monthly, quarterly team meetings.
• Use proposal numbers (initials plus year).
• Ensure proper formatting; details are complete with a professional appearance.
• Participate in ongoing training – SOPs, codes/technical, customer service, software, etc.
• Review profitability reports for accuracy and estimation improvement opportunities.
• Support and ensure adherence to Company SOPs – job set up, contracts, change orders, accounting processes, subcontractors, etc.
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, accounting.
• Actively participate in lunch N learns, events, trade shows, etc.
• Partner with marketing and business development team.
• Know the Allied “Why” – maintain a consistent message.

Knowledge

• Minimum education of High School Diploma or Equivalent.
• General understanding of Microsoft Office products.
• Fire sprinkler or fire protection work experience; field experience is a plus.

Work Experience

• Previous experience with customer service in an office setting.
• 3+ years of industry sales track record.
• Fire sprinkler or fire protection work experience; field experience is a plus.

Skills and Competencies

• Strong verbal and written communication skills; time management skills.
• Ability to take direction from upper management.
• Accurately complete and maintain all paperwork.
• Demonstrate positive teamwork and ability to be a team leader and mentor.
• Maintain a clean and safe work environment.

Seniority Level

Mid-Senior Level

Employment Type

Full-time

Job Function

Sales and Business Development

Industry

Construction