Fire Alarm Services Sales

Allied Fire Protection; Austin (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

A fire safety services provider is seeking a motivated Fire Alarm Service Sales professional in Austin, Texas. The role revolves around identifying and closing sales opportunities in the fire alarm and protection market while ensuring customer engagement and commitment to safety. Candidates should have strong communication skills and a sales track record. This is a full-time position.

Qualifications

• 3+ years of industry sales track record needed.
• Fire Alarm technical experience is preferred.
• Previous experience with customer service in an office setting required.

Responsibilities

• Identify and close opportunities in the fire alarm market.
• Communicate proposals directly with customers.
• Follow up on leads and schedule sales appointments.

Skills

Strong verbal and written communication skills

Excellent time management skills

Ability to take direction from upper management

Demonstrate positive teamwork and leadership

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Fire Alarm Service Sales

Position Summary: A highly motivated sales professional responsible for identifying and closing opportunities in the fire alarm and protection market. The role requires strong communication skills, customer engagement, and a commitment to safety, company values, and sales excellence.

Responsibilities

• Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals.
• Create deficiency proposals as outlined in standard operating procedures.
• Communicate deficiency proposals directly with customers via phone, fax, and/or email.
• Follow up and schedule sales appointments.
• Commit to pursuing new customers by scheduling sales calls, following up on leads, and utilizing outlined market strategies.
• Meet or exceed sales budget goals set by the service operations manager.
• Promote and attend BOMA and other social events while representing Allied Fire Protection professionally.
• Promote a positive ongoing relationship with customers and end users.
• Estimate hard bid contracts and provide a proposal to the customer on the bid date.
• Conduct job site surveys to ensure the accuracy of the estimate.
• Prepare assigned reports needed for invoicing (Customer set up sheet).
• Attend service and sales meetings.
• Maintain inspection and service sales log for all deficiencies and service bids and proposals.
• Submit monthly expense report on due date for manager's approval.
• Demonstrate effective communication skills when interacting with all internal and external customers.
• Assist accounts receivable/collections for overdue service customers.
• Host lunch and learns, company and customer events, partner with marketing.
• All other duties assigned.
• Believe in, live, and support our mission statement, core values, and business plan daily.
• Safety first – start each meeting with a safety topic (internal and external).
• Ensure safe driving of company vehicle or personal vehicle.
• Complete weekly bid logs to track monthly close ratios and total bids won (e.g., 10‑15%, 1.5M).
• Provide estimate and required budget details for all jobs bid.
• Provide detailed scope sheets for all jobs bid.
• Pursue bid tabs for all estimates that are not awarded.
• Maintain a global customer view for opportunities to expand leads and relationships across product lines and customer portfolio.
• Maintain an account ownership mindset to ensure customer satisfaction and customer retention.
• Maintain customer contacts and appointments on Outlook calendar accessible by manager.
• Ensure new customer development (minimum of 2‑4 new customers per year).
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities.
• Review notices and liens reports, contact customers as needed, and respond to accounting team with updates.
• Submit expense reports timely; ensure expenses are targeted and approved in advance.
• Maintain an active membership with organizations to promote leads and support customer relationships (2 organizations with 6‑8 functions per year).
• Actively participate in required weekly, monthly, and quarterly team meetings.
• Use proposal numbers (initials plus year, e.g., SP21‑01).
• Ensure proper formatting; details are complete and with a professional appearance.
• Participate in ongoing training – SOPs, codes/technical, customer service, software, etc.
• Review profitability reports for accuracy and estimation improvement opportunities.
• Support and ensure adherence with company SOPs – job set up, contracts, change orders, accounting processes, subcontractors, etc.
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, accounting, etc.
• Actively participate in lunch & learns, events, trade shows, etc.
• Partner with marketing and business development team.
• Know the Allied "Why" – maintain a consistent message.

Expectations

• Believe in, live, and support our mission statement, core values, and business plan daily.
• Safety first – start each meeting with a safety topic (internal and external).
• Ensure safe driving of company vehicle or personal vehicle.
• Complete weekly bid logs to track monthly close ratios and total bids won (e.g., 10‑15%, 1.5M).
• Provide estimate and required budget details for all jobs bid.
• Provide detailed scope sheets for all jobs bid.
• Pursue bid tabs for all estimates that are not awarded.
• Maintain a global customer view for opportunities to expand leads and relationships across product lines and customer portfolio.
• Maintain an account ownership mindset to ensure customer satisfaction and customer retention.
• Maintain customer contacts and appointments on Outlook calendar accessible by manager.
• Ensure new customer development (minimum of 2‑4 new customers per year).
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities.
• Review notices and liens reports, contact customers as needed, and respond to accounting team with updates.
• Submit expense reports timely; ensure expenses are targeted and approved in advance.
• Maintain an active membership with organizations to promote leads and support customer relationships (2 organizations with 6‑8 functions per year).
• Actively participate in required weekly, monthly, and quarterly team meetings.
• Proposals – use proposal numbers (initials plus year, e.g., SP21‑01).
• Ensure proper formatting; details are complete and with a professional appearance.
• Participate in ongoing training – SOPs, codes/technical, customer service, software, etc.
• Review profitability reports for accuracy and estimation improvement opportunities.
• Support and ensure adherence with company SOPs – job set up, contracts, change orders, accounting processes, subcontractors, etc.
• Teamwork – maintain positive interactions within your team, local office, same department in other offices, accounting, etc.
• Actively participate in lunch & learns, events, trade shows, etc.
• Partner with marketing and business development team.
• Know the Allied "Why" – maintain a consistent message.

Knowledge

• Minimum education of High School Diploma or Equivalent.
• General understanding of Microsoft Office products.

Work Experience

• Previous experience with customer service in an office setting.
• 3+ years of industry sales track record.
• Fire Alarm or Fire Protection work experience; field experience is a plus.
• Fire Alarm technical experience.

Skills And Competencies

• Strong verbal and written communication skills.
• Excellent time management skills.
• Able to work with different clients, host lunch and learns, and participate in marketing events and customer outreach.
• Ability to take direction from upper management.
• Accurately complete and maintain all paperwork.
• Demonstrate positive teamwork and leadership; ability to mentor.
• Maintain a clean and safe work environment.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other, Information Technology, and Management

Construction