Sales Representative

Nebraska Furniture Mart, Inc.; Kansas City (KS); Hybrid; USD 44,000 - 159,000; Full time

Job summary

Nebraska Furniture Mart, Inc. is seeking a sales professional in the Kansas City area. You will help customers create a home they love, with access to a vast product selection and unbeatable prices. No cold calling and strong earning potential through commission.

Evenings and weekends are required as part of this role; top performers can earn over $130,000 annually. Your daily work involves greeting customers, identifying needs, and ensuring smooth order processing and post-order support.

Qualifications

• Excellent communication skills essential for customer interactions.
• Bilingual English/Spanish a plus for diverse customers.
• Strong motivation and positive attitude.
• Customer-centric mindset with focus on service excellence.
• Accurate data entry and basic computer literacy required.

Responsibilities

• Be a go-getter and make a positive first impression.
• Connect with customers on the sales floor and greet them promptly.
• Be the expert: know products and find the perfect fit for customers.
• Maintain knowledge of system functionality for efficient order processing.
• Manage post-order issues and coordinate with teammates to resolve them.

Skills

Excellent communication skills

Bilingual English/Spanish

Self-motivated

Customer centric

Data entry

Education

High School Diploma or GED

Tools

MS Office

Job description

Pay Range: $44,000 - 159,000 annually (100% Commission Based)

Job Description: Your Piece of the Puzzle

This is not your typical sales job! A career in sales at NFM means helping our loyal customers create a home that they love. As a sales professional you’ll have access to an unparalleled product selection at unbeatable prices. Our customers come to you – no cold calling! Our top sales professionals can make over $130,000 per year. Evenings and weekends required.

Job Duties: A Day in the Life

• Be a go-getter! Make a positive first impression
• Connect: Constantly circulate the sales floor and greet customers in a timely manner. Avoid “grouping” or other behaviors that prevent effective greetings
• Be the Expert: Know your customers, know your products – find the perfect fit
• Maintain: a good working knowledge of system functionality and enhancements for faster and more efficient order processing
• Manage: Identify and resolve all post-order problems quickly and efficiently. Partner with other sales staff or customer care teams whenever necessary to ensure prompt and thorough problem resolution

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• High School Diploma or GED preferred
• Excellent communication skills
• Professional, neat and clean-cut appearance
• High degree of self-motivation and project positive attitude
• Customer centric and enjoys serving others
• Ability to establish rapport and develop trust with customers
• Ability to enter data quickly and accurately
• Ability to use MS Office applications and navigate the internet
• English/Spanish bilingual speakers preferred
• Pre-employment screening includes, but isn’t limited to, criminal background check