Sales Representative

Lithia & Driveway; Gallatin (TN); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring for a sales position in Tennessee. You will greet customers, present vehicles, conduct ride-alongs, and build ongoing relationships while maintaining the showroom and lot appearance. Training will cover sales processes and product knowledge.

Applicants should have a high school diploma, strong communication, data-entry skills, and a valid driver's license. Competitive benefits are offered.

Qualifications

• High School diploma or equivalent required.
• Strong communication and data-entry skills.
• Solid basic math and computer skills required.
• Valid driver's license and acceptable driving record.

Responsibilities

• Greet customers promptly and professionally.
• Present products and conduct demonstrations.
• Prospect and develop new business opportunities.
• Enter customer data accurately into the CRM.
• Schedule and conduct daily customer appointments.
• Maintain vehicle lot and showroom appearance.
• Explain delivery process and coordinate with service.

Skills

Attention to detail

Sense of urgency

Excellent communication

Typing

Mathematics

Basic computer skills

Valid driver's license

Education

High School Diploma or equivalent

Tools

CRM system

Computer & data entry

Job description

What You’ll Do

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings.
• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.
• Upon sale, introduce customer to Service department following Sales 2 Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the written policy.
• Train assigned salesperson for 60 days daily on your store’s sales process, role‑play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
• Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow up on sold and unsold customers.
• Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary.
• Assist trainee to meet performance expectations as laid out in their job description.

What You’ll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Typing – ability to type efficiently to enter accurate information into tracking system
• Mathematics – ability to solve basic math calculations.
• Basic computer skills
• Acceptable driving record and a valid driver's license in your state of residence

We Offer Best In Class Industry Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long‑Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug‑free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.