sales remote for NATA

Indotronix UK

Cypress (TX)

Remote

USD 21,000 - 28,000

Full time

6 days ago

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Qualifications

Experience in customer service or retail settings.
Ability to respond to customer questions about products and services.
Familiarity with complaint handling and policy adherence.

Responsibilities

Answer customer questions about products and services.
Handle complaints to turn frustration into satisfaction while following policies.
Maintain presentation of the sales floor, signage and displays.

Job description

As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

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