Customer Experience & Sales Specialist

Indotronix UK

Cypress (TX)

A distancia

USD 21.000 - 28.000

Jornada completa

Hace 6 días

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Formación

Experience in customer service or retail settings.
Ability to respond to customer questions about products and services.
Familiarity with complaint handling and policy adherence.

Responsabilidades

Answer customer questions about products and services.
Handle complaints to turn frustration into satisfaction while following policies.
Maintain presentation of the sales floor, signage and displays.

Descripción del empleo

As the public face of the company the sales associate is responsible for dealing with any and all customer questions about the products and services the company offers. A sales associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

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