Sales Project Specialist

Douglas Dynamics, Inc.; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

A prominent truck equipment manufacturer is seeking a Sales Project Specialist in Milwaukee, Wisconsin. The role involves providing essential support to sales teams, enhancing customer data management, and improving processes. Candidates should have an associate or bachelor's degree in a related field along with 3-5 years of experience in the truck equipment sector. Proficiency in SQL and Salesforce is essential, and a strong communication skill set is required. This position offers an opportunity to impact sales growth dramatically.

Qualifications

• Minimum of an associate degree or experience in a relevant field.
• 3-5 years direct experience in the truck equipment industry is preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Support sales growth initiatives with enhanced analytics.
• Create and maintain reporting for the organization.
• Manage customer master data for positive experiences.
• Ensure accurate communication with customers.
• Analyze data and improve inventory collection processes.

Skills

Communication Skills

Data Analysis

SQL Coding

Salesforce

Team Player

Education

Associate or Bachelor's degree in related field

3-5 years experience in truck equipment industry

Tools

TCM Manufacturing Software

Microsoft Excel

Microsoft Word

Job description

Who We Are

Douglas Dynamics is North America's premier manufacturer and upfitter of work truck attachments and equipment. Our belief is that our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally. As a team member at Douglas Dynamics, you can expect to make a difference through your work, to have a direct impact on the achievement of a very meaningful mission to serve our customers, to advance your career, and to have room for fun and fulfillment in your daily life. We would love to have you join our team, where we offer top‑notch benefits, multiple avenues for advancement and a great working environment.

How We Do It

Grow, Improve, and Engage is our focus as an organization to ensure we succeed by executing the right things. These are our Core Values and are How We Win in the marketplace. The Winning Behaviors are what each Douglas Dynamics employee does to support the success of our company. They are the expectations of all of us to help ensure we focus on winning as an organization the right way! Our Winning Behaviors are:

• Be Customer & Results Driven
• Anticipate the Possibilities
• Collaborate & Care
• Communicate Responsibly
• Develop Self & Others
• Get Better Every Day

We are seeking a Sales Project Specialist

JOB SUMMARY

This role requires providing comprehensive support to the Sales teams to promote outside sales, operations, and customer service for our entire customer base. This position plays a crucial role in the company's growth and profitability, requiring constant communication and coordination with our sales and sales support teams. This position will be the sales department liaison for all reporting, customer master, and special project needs.

Essential Duties And Responsibilities

• Aiding the sales staff to support the company's sales growth initiatives through the implementation of enhanced analytics, processes & procedures.
• Create, maintain & improve reporting to be used by all levels of the organization. Provide input, interpret and deliver comprehensive message to improve data‑driven decision making.
• Responsible for all customer master data setup to ensure accurate customer relationships are established, providing a positive customer experience.
• Ensure communication to customer base is clear, timely and being sent accurately.
• Responsible for data collection, entry, analysis and reporting for field inventory.
• Process improvement of field inventory collection, working with cross‑functional team members to build systems and processes that improve the customer experience.
• Maintain & improve reporting on Points of Pain and communicate cross‑functionally to improve quality and customer satisfaction.
• Continuously improve training documentation for internal Sales and Sales Support team members by creating and improving Standard Operation Procedure documentation.

SUPERVISORY RESPONSIBILITIES

None

Required Skills And Competencies

Education

• Associate degree, or bachelor’s degree in related technical field, or relative experience
• 3-5 years direct experience in truck equipment industry preferred

Communication Skills

• Ability to read and interpret general business correspondence. Ability to effectively interpret business activity and respond appropriately.

Computer Skills

• Technological skills required with knowledge in data organization/usage tools and systems, including but not limited to SQL coding, BI, and Salesforce.
• Technological skills required with knowledge of operation’s manufacturing software (TCM,) as well as Microsoft products, including Excel and Word in Windows environment.
• Organizational, detail, and follow‑up skills
• Excellent interpersonal and communication skills, and a strong team player within the organization.

Physical Demands

• Able to talk and hear.
• The employee will frequently sit, stand, walk, reach, and grasp.
• May be required to lift 40 lbs or less.

Work Environment

• Normal office environment or may be exposed to noise if working in a production area.
• Varying working conditions while travelling on company business.