Sales Project Specialist

Douglas Dynamics, Inc.; Madison Heights (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Top-notch benefits

Multiple avenues for advancement

Great working environment

Job summary

A premier machinery manufacturer in Madison Heights is seeking a Sales Project Specialist. This role is vital for supporting sales with data analysis and communication within the sales teams. Candidates should have a degree in a related field and 3-5 years of experience in the truck equipment sector. Key responsibilities include managing customer data, improving reporting processes, and ensuring clear communication with clients. The position offers a full-time role in a supportive office environment with top-notch benefits.

Qualifications

• 3-5 years direct experience in the truck equipment industry preferred.
• Ability to read and interpret general business correspondence.
• Technological skills in data organization and usage.
• Strong interpersonal and communication skills.

Responsibilities

• Support sales growth initiatives through enhanced analytics.
• Manage all customer master data setup.
• Ensure communications to customers are clear and timely.
• Maintain and improve reporting on Points of Pain.

Skills

Problem-solving

Data analysis

Communication

Team collaboration

Organizational skills

Education

Associate or Bachelor's degree in a technical field

Tools

SQL coding

Business Intelligence tools

Salesforce

Microsoft Excel

Job description

Sales Project Specialist – Douglas Dynamics, Inc.

Douglas Dynamics is North America’s premier manufacturer and upfitter of work truck attachments and equipment. Our employees and culture are just as important to the company as serving our customers. We place a high value on building a team and working environment where individuals can succeed professionally and personally.

About the Role

This role requires providing comprehensive support to the Sales teams to promote outside sales, operations, and customer service for our entire customer base. The Sales Project Specialist will be the sales department liaison for all reporting, customer master, and special project needs, and will play a crucial role in the company’s growth and profitability through constant communication and coordination with sales and sales support teams.

Essential Duties and Responsibilities

• Assist the sales staff to support the company’s sales growth initiatives through the implementation of enhanced analytics, processes & procedures.
• Create, maintain & improve reporting to be used by all levels of the organization, and deliver comprehensive insights to improve data‑driven decision making.
• Manage all customer master data setup ensuring accurate customer relationships.
• Ensure communications to the customer base are clear, timely and accurate.
• Collect, enter, analyze and report field inventory data.
• Improve field inventory collection processes, working with cross‑functional teams to build systems that enhance the customer experience.
• Maintain & improve reporting on Points of Pain and communicate cross‑functionally to improve quality and satisfaction.
• Continuously improve training documentation for internal Sales and Sales Support team members by creating and updating Standard Operating Procedure documentation.

Supervisory Responsibilities

• None

Required Skills and Competencies

• Associate degree or bachelor’s degree in a related technical field, or equivalent experience.
• 3‑5 years direct experience in the truck equipment industry preferred.
• Read and interpret general business correspondence; respond appropriately.
• Technological skills in data organization/usage tools and systems, including SQL coding, BI, and Salesforce.
• Familiarity with manufacturing operating software (TCM), Microsoft Office (Excel, Word) in a Windows environment.
• Excellent organizational, detail, and follow‑up skills.
• Strong interpersonal and communication skills, and a team player.

Physical Demands

• Able to talk and hear.
• Frequently sit, stand, walk, reach and grasp.
• May be required to lift 40 lbs or less.

Work Environment

• Normal office environment or exposure to noise when working in a production area.
• Varying working conditions while traveling on company business.

Benefits

• Top‑notch benefits, multiple avenues for advancement and a great working environment.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Strategy/Planning and Information Technology

Industries

Machinery Manufacturing

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