Sales Professional - Outside Sales

sci; North Palm Beach (FL); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI in North Palm Beach, FL is seeking a sales professional to drive revenue generation and build strong relationships with families. You will present planning guides to inform decisions, help families pre-plan, and lead the process from inquiry through final contracts.

The role requires active prospecting, evening/weekend availability, and a focus on service excellence within the SCI network to support families during times of grief.

Qualifications

• High school diploma or equivalent required.
• College coursework preferred.
• Life Insurance license where required by state law; company will support licensing.
• Current state driver's license with an acceptable driving record.
• Sales experience preferred.
• CRM systems experience a plus.
• Bilingual is a plus.

Responsibilities

• Attain or exceed monthly sales revenue quota.
• Present Dignity Memorial Personal Planning Guide presentations to consumers.
• Influence clients on pre-planning benefits for a soft close.
• Guide families through cemetery grounds and discuss options.
• Understand families' needs and offer tailored solutions.
• Provide service beyond expectations to build future sales.
• Promote SCI Brand and service excellence.
• Complete contracts accurately and follow up on documents.
• Walk families through final contract and address questions.
• Self-initiate leads through community events and networks.
• Prospect at least 50% of workday face-to-face.
• Maintain CRM activity; may work nights and weekends.
• Obtain referrals from families served.
• Schedule sales appointments and prepare marketing materials.
• Build professional relationships with families.
• Listen actively and communicate honestly.
• Support families in grief with acts of kindness.
• Collaborate with management and staff to improve processes.
• Share family concerns with the SCI team.

Skills

Public speaking

Teamwork

Self-motivation

Bilingual (plus)

Sales experience

Education

High school diploma

College coursework preferred

Tools

CRM systems

Job description

Our associates celebrate lives. We celebrate our associates.

JOB RESPONSIBILITIES

Revenue Generation

• Responsible for attaining or exceeding monthly sales revenue quota.
• Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products.
• Influences consumer on the benefits of pre-planning for a soft close.
• Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options.
• Develops an understanding of each family's unique needs and offers solutions to meet their needs.
• Provides service beyond expectations to form the foundation for future sales.
• Promotes the SCI Brand and service excellence.
• Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions.
• Provides and walks family through final contract.
• Addresses final questions.

Prospecting

• Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships.
• Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars.
• Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends
• Obtains referrals from families served through after care visits (ACV).
• Schedules sales appointments.
• Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.

Build Relationships with Families

• Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments.
• Connects with families through listening, honest communication and genuine concern
• Supports families in time of grief with acts of kindness; attends services and/or receptions.
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future

Teamwork

• Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes
• Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required
• college coursework preferred

License

• Life Insurance license where required by state law; company will support obtaining licensing
• Current state/province issued driver's license with an acceptable driving record

Experience

• Sales experience preferred
• Industry experience a plus
• Previous Customer Relationship Management (CRM) systems experience a plus

Skills and Abilities

• Computer and technology skills
• Goal oriented self-starter
• Public speaking ability; comfortable presenting to small groups
• Ability to work well in a team, as well as independently
• Ability to work a significant number of evenings and weekends
• Bilingual is a plus

Compensation

• Compensation : $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI

Postal Code: 33408

Job Location: US-FL - North Palm Beach

Category (Portal Searching): Sales