Sales Professional - Outside Sales

Service Corporation International; North Ontario (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Accounts

401(k) Retirement Savings Plan with 公司

Job summary

Service Corporation International (SCI) is seeking a Sales Professional to educate families about pre-need arrangements and related services, building lasting relationships with clients and communities. You will drive lead generation, follow-up, and referrals while maintaining professionalism and empathy in difficult times.

The role emphasizes teamwork with funeral directors and staff, flexibility to work evenings or weekends, and a strong focus on customer service and referrals to secure future

Qualifications

• High school education or equivalent; 1–2 years of college or equivalent experience.
• Current state driver’s license with acceptable driving record; in states/provinces where required, Funeral Directors License may be required.
• Sales experience or 1–2 years industry experience or equivalent education.

Responsibilities

• Lead generation and referrals using company tools, processes and standards.
• Prospect 4 hours daily through in-person outreach at events, door knocking, or seminars.
• Develop relationships with families and the community; build trust and offer solutions.
• Present the Personal Planning Guide to families and referred clients and explain its benefits.
• Maintain activity tracking and adapt schedule to achieve results; may involve evenings or weekends.
• Collaborate with Funeral Directors and staff to provide seamless, high-quality service.

Skills

CRM experience

Computer skills

Teamwork

Flexible schedule

Driving license

Integrity

Outgoing personality

Presentation skills

Customer service mindset

Bilingual (nice)

Education

High school education or some college

Job description

Our associates celebrate lives. We celebrate our associates. The Sales Professional is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. They serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. They also develops relationships with the community.

Job Responsibilities

Lead Generation Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars Obtains referrals from families served by the location by following up through visits with families after the service Networks and builds community and civic relationships Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Remains flexible with schedule to achieve results; often works nights and weekends Build Relationships with Families Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through Responds to client inquiries in a timely, respectful, sensitive and professional manner Supports families in time of grief with acts of kindness Connects with families through listening, honest communication and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high-quality service Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Acts as one team, setting arrangement continuation visits within two to three days after the service Shares family concerns with rest of the SCI team

Minimum Requirements

• Education High school education or equivalent 1-2 years of college or equivalent experience
• License Current state/province issued driver’s license with an acceptable driving record In states/provinces where required, must hold a Funeral Directors License to perform this role
• Experience Sales experience or one to two years industry experience or equivalent education

Knowledge, Skills and Abilities

• Previous experience with Customer Relationship Management (CRM) systems is a plus
• Basic computer and technology skills within a sales environment
• Ability to work well in a team, as well as independently
• Ability to work beyond “standard” hours as the need arises
• Good driving record
• Good work ethic
• High-level of integrity
• Creative, outgoing and energetic
• Comfortable presenting in front of others
• Desire to help others
• Bilingual, knowledge of another language is a plus

Work Conditions

Work Environment Work indoors and outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with dress code policy Work Postures Sitting continuously for many hours per day, up to 6 hours per day May climb stairs to access buildings Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Working beyond “standard” hours as the need arises #SCI Target Compensation Range: $70,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $70,000 to $100,000 annually, based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 91786 Category (Portal Searching): Sales Job Location: US-CA - Upland

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.