Sales Professional - Outside Sales

Service Corporation International; Los Angeles (CA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company0

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D

Job summary

Service Corporation International is seeking a Sales Professional - Outside Sales to achieve quota by selling pre-need arrangements and services to families. The role requires building trust-based relationships, presenting planning guides, and generating referrals from client families.

You will work with funeral directors and staff to provide compassionate, timely service and maximize long-term relationships.

Qualifications

• Experience in B2C or B2B sales environment.
• Proven ability to achieve or exceed quotas.
• Familiarity with CRM systems and follow-up processes.

Responsibilities

• Generate referrals and build relationships with families and community.
• Prospect and network to maintain a steady pipeline of leads.
• Schedule and conduct personalized presentations to families pre-need and at-need.
• Follow up with clients to ensure satisfaction and secure future referrals.
• Collaborate with funeral directors and location staff to deliver high-quality service.

Skills

Sales experience

CRM experience

Customer relationships

Education

High school education or equivalent

1-2 years college or equivalent experience

Tools

CRM software

Job description

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work!

The Sales Professional - Outside Sales is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The Sales Professional - Outside Sales serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The Sales Professional - Outside Sales also develops relationships with the community.

Job Responsibilities

• Lead Generation Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars Obtains referrals from families served by the location by following up through visits with families after the service Networks and builds community and civic relationships Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families Maintains and tracks activity levels to ensure productivity Remains flexible with schedule to achieve results; often works nights and weekends Build Relationships with Families Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through Responds to client inquiries in a timely, respectful, sensitive and professional manner Supports families in time of grief with acts of kindness Connects with families through listening, honest communication and genuine concern Develops an understanding of each family’s unique needs and offers solutions that provide value to them Stays in touch with families to ensure satisfaction Prepares for all appointments and performs all procedures with professionalism and attention to detail Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships Builds trust-based relationships to earn the right to ask for referrals Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning Teamwork Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales Acts as one team, setting arrangement continuation visits within two to three days after the service Shares family concerns with rest of the SCI team

Minimum Requirements

• Education High school education or equivalent 1-2 years of college or equivalent experience
• License Current state/province issued driver’s license with an acceptable driving record In states/provinces where required, must hold a Funeral Directors License to perform this role
• Experience Sales experience or one to two years industry experience or equivalent education
• Previous experience with Customer Relationship Management (CRM) systems is a plus

Work Conditions

• Work Environment Work indoors and outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required Comply with dress code policy
• Work Postures Sitting continuously for many hours per day, up to 6 hours per day May climb stairs to access buildings
• Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Work Hours Working beyond “standard” hours as the need arises As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Target Compensation

Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $17.81per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program #SCI

Category (Portal Searching): Sales Job Location: US-CA - North Hollywood

Who we are. What we do. We are a company committed to supporting families at difficult times.

Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence.

As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer

M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.

On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.