Sales Professional - Outside Sales

Service Corporation International; Yucaipa (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

401(k) retirement plan

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

Job summary

Service Corporation International in California is seeking a Sales Professional to drive pre-need and funeral services sales with a quota-driven, people-focused approach. You will network, build community relationships, and present planning guides to families to generate referrals and secure long-term relationships.

You will work with funeral directors and location staff, manage leads, schedule appointments, and adapt to evenings and weekend hours as required while maintaining high standards of

Qualifications

• Education: High school education or equivalent; 1-2 years of college or equivalent experience.
• License: valid driver's license with acceptable driving record; Funeral Director license where required.
• Experience: sales experience or 1-2 years in industry; CRM experience a plus.
• Knowledge, Skills and Abilities: teamwork, ability to work beyond standard hours, driving record, integrity, bilingual a plus.

Responsibilities

• Lead generation and referral development for at-need and pre-need arrangements.
• Prospect families face-to-face, attend events, door knocking or seminars.
• Build relationships with families and provide value-based solutions.
• Collaborate with funeral directors and staff to deliver seamless service.
• Maintain activity tracking and meet schedule requirements, including nights and weekends.

Skills

Networking

Lead generation

Communication

Teamwork

Bilingual

Education

High school education or equivalent + 1-2 years college

CRM experience

Tools

CRM

Job description

Our associates celebrate lives. We celebrate our associates. The Sales Professional is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. They serve families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. They also develops relationships with the community.

Job Responsibilities

Lead Generation

Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards

Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars

Obtains referrals from families served by the location by following up through visits with families after the service

Networks and builds community and civic relationships

Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families

Maintains and tracks activity levels to ensure productivity

Remains flexible with schedule to achieve results; often works nights and weekends

Build Relationships with Families

Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through

Responds to client inquiries in a timely, respectful, sensitive and professional manner

Supports families in time of grief with acts of kindness

Connects with families through listening, honest communication and genuine concern

Develops an understanding of each family’s unique needs and offers solutions that provide value to them

Stays in touch with families to ensure satisfaction

Prepares for all appointments and performs all procedures with professionalism and attention to detail

Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long‑term relationships

Builds trust-based relationships to earn the right to ask for referrals

Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre‑planning

Teamwork

Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff

Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high-quality service

Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future

Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales

Acts as one team, setting arrangement continuation visits within two to three days after the service

Shares family concerns with rest of the SCI team

Minimum Requirements

• Education High school education or equivalent 1-2 years of college or equivalent experience
• License Current state/province issued driver’s license with an acceptable driving record In states/provinces where required, must hold a Funeral Directors License to perform this role
• Experience Sales experience or one to two years industry experience or equivalent education Previous experience with Customer Relationship Management (CRM) systems is a plus
• Knowledge, Skills and Abilities Basic computer and technology skills within a sales environment Ability to work well in a team, as well as independently Ability to work beyond “standard” hours as the need arises Good driving record Good work ethic High‑level of integrity Creative, outgoing and energetic Comfortable presenting in front of others Desire to help others Bilingual, knowledge of another language is a plus

Knowledge, Skills and Abilities

• Basic computer and technology skills within a sales environment
• Ability to work well in a team, as well as independently
• Ability to work beyond “standard” hours as the need arises
• Good driving record
• Good work ethic
• High‑level of integrity
• Creative, outgoing and energetic
• Comfortable presenting in front of others
• Desire to help others
• Bilingual, knowledge of another language is a plus

Work Conditions

Work Environment

Work indoors and outdoors during all seasons and weather conditions

Local and/or multiple location traveling required

Comply with dress code policy

Work Postures

Sitting continuously for many hours per day, up to 6 hours per day

May climb stairs to access buildings

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond “standard” hours as the need arises

Target Compensation

#SCI Target Compensation Range: $70,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $70,000 to $100,000 annually, based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92399

Category (Portal Searching): Sales

Job Location: US-CA - Yucaipa

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.