Sales Professional - Outside Sales

3M HEALTHCARE; Mission (TX); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Accounts

Short‑Term Disability

Long‑Term Disability

Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

SCI is seeking a Sales Associate to drive monthly sales targets, build relationships within the community, and follow up on leads to schedule appointments. You will present funeral planning options, explain pre‑planning benefits, and guide families through cemetery grounds, ensuring tailored solutions and exceptional service.

Candidates should have strong sales experience, CRM familiarity, and the ability to work evenings and weekends. Licensing support is provided where required by state law.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• Funeral Directors License where required by state law; Life Insurance license where required by state law; company will support licensing.
• Current state/province driver’s license with acceptable driving record; driving record may be checked.

Responsibilities

• Achieve monthly sales targets and generate qualified leads; follow up on leads to schedule appointments.
• Apply sales skills and present the Dignity Memorial Personal Planning Guide presentations to consumers.
• Present cemetery and pre‑need arrangements and explain benefits of pre‑planning; guide families through grounds or mausoleums and discuss options.
• Identify families’ needs and offer tailored solutions; provide service beyond expectations to build future sales.

Skills

Public speaking

Goal‑oriented

Teamwork

Bilingual (plus)

Education

High-school diploma or equivalent

College coursework preferred

Tools

CRM systems

Job description

Job Responsibilities

Over the course of the workday, the Sales Associate is responsible for achieving monthly sales targets, developing relationships within the community to generate qualified leads, and following up on those leads to schedule appointments.

Revenue Generation

• Attain or exceed monthly sales revenue quota.
• Apply sales skills and present the Dignity Memorial® Personal Planning Guide electronic PowerPoint presentations to consumers.
• Present at‑need cemetery and pre‑need arrangement services and explain the benefits of pre‑planning.
• Guide and tour prospective families through cemetery grounds or crematory mausoleums, actively listening to needs, asking probing questions, and discussing options.
• Identify each family’s unique needs and offer tailored solutions.
• Provide service beyond expectations to build a foundation for future sales.
• Promote the SCI Brand and maintain service excellence.
• Follow the company process, complete contracts accurately, follow up on outstanding documents, and walk families through final contract.
• Address final questions and confirm understanding.

Prospecting

• Self‑initiate leads throughout the community, professional networks, civic organizations, businesses, and other groups.
• Prospect at least 50% of the workday by approaching families face‑to‑face during events, door‑knocking, or seminars.
• Maintain and track activity levels in the Customer Relationship Management (CRM) database to ensure productivity.
• Work nights and weekends as required.
• Obtain referrals from families served through after‑care visits (ACV).
• Schedule sales appointments and prepare marketing materials or cultural knowledge for each appointment.

Build Relationships with Families

• Establish and maintain professional, service‑oriented relationships with families.
• Connect with families by listening, communicating honestly, and showing genuine concern.
• Support families in a time of grief with acts of kindness and by attending services and/or receptions.
• Represent a continuous link from services provided at the time of need through aftercare and ongoing protection services.

Teamwork

• Collaborate with management and staff to provide high‑quality services and improve processes.
• Share family concerns with the rest of the SCI team.

Minimum Requirements

Education

• High‑school diploma or equivalent required.
• College coursework preferred.

License

• Funeral Directors License where required by state law.
• Life Insurance license where required by state law; company will support obtaining licensing.
• Current state/province issued driver’s license with an acceptable driving record.

Experience

• Sales experience preferred.
• Industry experience a plus.
• Previous Customer Relationship Management (CRM) systems experience a plus.

Skills & Abilities

• Computer and technology skills.
• Goal‑oriented self‑starter.
• Public speaking ability; comfortable presenting to small groups.
• Work well in a team and independently.
• Work a significant number of evenings and weekends.
• Bilingual is a plus.

Target Compensation Range

Estimated total target compensation for this position in the first year ranges from $50,000 to $100,000 annually, based on a strong commission‑based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. Note: As part of the total compensation plan, this position pays no less than $10.00 per hour for all hours worked.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with company contribution
• Sick Leave
• Short‑Term Disability
• Long‑Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with company match
• Employee Assistance Program