Sales Professional - Inside Sales

Service Corporation International; Michigan; Sur place; USD 50 000 - 100 000; Plein temps

Résumé du poste

Service Corporation International seeks a Sales Professional to act as the primary contact for families in Clinton Township, MI. The role focuses on lead generation, building relationships, and guiding families through pre-need and cemetery services with empathy and care.

The position requires 1–2 years of sales or customer service experience, a valid driver’s license, and flexibility to work evenings or weekends as needed. Competitive compensation and growth opportunities are offered.

Qualifications

• Requires high school diploma or equivalent and 1–2 years of college or equivalent experience.
• 1–2 years of customer service or sales experience preferred.
• Current driver’s license with acceptable driving record; insurance license if required by state law.

Responsabilités

• Prospect and generate leads by engaging families and referrals.
• Build strong relationships with families through empathetic, personalized service.
• Collaborate with funeral directors and staff to ensure seamless service and follow-up.
• Present cemetery and pre-need offerings and educate families on benefits of planning ahead.

Connaissances

Lead generation

Customer service

Sales

Communication

Teamwork

Formation

High school diploma

1–2 years of college

Outils

Driver's license

Insurance license

Description du poste

## Sales Professional - Inside SalesApply: MI - Clinton Township: Full time: Posted Today: Req.168283Our associates celebrate lives. We celebrate our associates.Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Sales Professional serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.**Job Responsibilities** **Lead Generation*** Holds self-accountable for prospecting a minimum of 1-2 hours each day* Obtains referrals from families served by the location* Networks and builds community and civic relationships* Explains and presents presentations to families served and referred families* Maintains and tracks activity levels to ensure productivity **Build Relationships with Families*** Responds to client inquiries in a timely, respectful, sensitive and professional manner* Connects with families through listening, honest communication and genuine concern* Develops an understanding of each family’s unique needs and offers solutions that provide value to them* Stays in touch with families to ensure satisfaction* Prepares for all appointments and performs all procedures with professionalism and attention to detail* Follows through on all customer problems and requests* Builds trust-based relationships to earn the right to ask for referrals* Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning **Teamwork*** Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales* Shares family concerns with rest of the SCI team **Minimum Requirements** **Education*** High school diploma or equivalent* 1-2 years of college or an equivalent of education and experience **Experience*** High school equivalency and 1-2 years of college or an equivalent of education and experience* 1-2 years of customer service or sales industry experience preferred **Licenses*** Current state/province issued driver’s license with an acceptable driving record* Insurance license if required by state/province law and as prescribed by each state board **Knowledge, Skills and Abilities*** Must be able to pass the Company’s internal presentation certification within thirty days of hire* Ability to work a number of evenings and or weekends every month* Ability to drive frequently* Ability to obtain and maintain an insurance license if required by state/province* Flexible hours but, at times must have the ability to work up to 12 hours in a day* Ability to treat others with empathy and respect* Knowledge of computers and some software* Customer service skills**Compensation**: $50,000 to $100,000 earning potential#SCIPostal Code: 48035Category (Portal Searching): SalesJob Location: US-MI - Clinton Township