Sales Professional - Inside Sales

sci; Clinton Charter Township (MI); In loco; USD 50.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary potential $50,000–$100,000 per年

Descrizione del lavoro

SCI is seeking a Sales Professional to assist families with at-need cemetery arrangements and pre-need planning. You will lead generation, present options, and deliver compassionate, personalized service to drive revenue and trust.

Responsibilities include developing referrals, following up with families, and coordinating with funeral directors to ensure seamless, high-quality care. Evening/weekend availability may be required.

Competenze

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.

Mansioni

• Lead generation and prospecting to meet daily targets.
• Explain and present cemetery and pre-need options to families.
• Maintain activity logs and track productivity for outcomes.
• Build trust-based relationships and earn referrals.
• Collaborate with funeral directors and location staff to ensure seamless service.

Conoscenze

Lead Generation

Prospecting

Referrals

Networking

Presentations

Customer service

Sales experience

Formazione

High school diploma or equivalent

1-2 years of college or equivalent education and experience

Descrizione del lavoro

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Sales Professional serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

Job Responsibilities

• Lead Generation
• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family's unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork

• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Minimum Requirements

• Education
• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience
• Experience
• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred
• Licenses
• Current state/province issued driver's license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilities
• Must be able to pass the Company's internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills

Compensation : $50,000 to $100,000 earning potential

#SCI

Postal Code: 48035

Category (Portal Searching): Sales

Job Location: US-MI - Clinton Township