Sales Professional - Inside Sales

sci; Longview (TX); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI is hiring a Sales/Client Services professional in Longview, TX. You will lead generation, prospect and schedule presentations for families, and build lasting relationships to earn referrals and protect families.

You should have strong customer service experience, empathy, and the ability to work evenings or weekends as needed. A high school diploma and some college are expected.

Qualifications

• High school diploma or equivalent; 1–2 years of college or equivalent preferred.
• 1–2 years of customer service or sales experience preferred.
• Ability to drive frequently and work evenings/weekends when required.
• Knowledge of computers and some software; presentation certification may be required.

Responsibilities

• Lead generation and prospecting daily.
• Obtain referrals from families served by the location.
• Explain and present to families; build relationships.
• Respond to client inquiries in a timely, respectful, professional manner.
• Build trust-based relationships to earn referrals and protect families.

Skills

Customer service

Sales experience

Empathy & respect

Communication

Presentation skills

Education

High school diploma or equivalent

1–2 years of college or equivalent

Job description

Our associates celebrate lives. We celebrate our associates.

Job Responsibilities

• Lead Generation
• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity
• Build Rel a tion s hi ps with Families
• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family's unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by edu c ati n g them on the benefits of pre-planning
• Teamwork
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

Minimum Requirements

• Education
• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience
• Experience
• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred
• Licenses
• Current state/province issued driver's license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board
• Knowledge, Skills and Abilitie s
• Must be able to pass the Company's internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills
• Compensation : $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

#SCI

Postal Code: 75604

Category (Portal Searching): Sales

Job Location: US-TX - Longview