Sales Professional - Inside Sales

Service Corporation International; Jacksonville (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the funeral service industry seeks a Sales Professional for Inside Sales in Jacksonville, Florida. This role involves generating leads, building relationships with families, and collaborating with teams to ensure seamless service. Ideal candidates will have strong customer service and sales skills, along with a high school diploma or equivalent. Join us to make a meaningful impact in the lives of families.

Qualifications

• 1-2 years of college or equivalent experience.
• Customer service or sales experience preferred.

Responsibilities

• Lead generation through prospecting and referrals.
• Build relationships with families and respond to inquiries.
• Collaborate with team for seamless service.

Skills

Customer service

Sales

Empathy

Communication

Education

High school diploma or equivalent

1-2 years of college or equivalent experience

Job description

Join to apply for the Sales Professional - Inside Sales role at Service Corporation International.

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Job Responsibilities

1. Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, sensitive, and professional manner
• Connects with families through listening, honest communication, and genuine concern
• Develops understanding of each family’s needs and offers solutions that provide value
• Stays in touch with families to ensure satisfaction
• Prepares for appointments and performs procedures with professionalism and attention to detail
• Follows through on customer problems and requests
• Builds trust-based relationships to earn referrals
• Educates families on the benefits of pre-planning to gain referrals and provide protection

Teamwork

• Acts as a link from services at need through aftercare to future services
• Collaborates with funeral directors, managers, and staff for seamless service
• Reviews previous family contacts to support current needs
• Shares family concerns with the team

Minimum Requirements

• High school diploma or equivalent
• 1-2 years of college or equivalent experience
• Customer service or sales experience preferred

Licenses

• Valid driver’s license with acceptable record
• Insurance license if required by law

Knowledge, Skills, and Abilities

• Ability to pass internal presentation certification within 30 days
• Availability to work evenings and weekends
• Ability to drive frequently
• Ability to obtain and maintain required licenses
• Flexible hours, up to 12 hours/day at times
• Empathy, respect, and customer service skills
• Computer literacy