Sales Professional - Inside Sales

Service Corporation International; Jacksonville (FL); On-site; USD 50,000 - 100,000; Full time

Job summary

A leading company is seeking a Sales Professional for Inside Sales in Jacksonville, FL. The role involves lead generation, building relationships with families, and teamwork to provide seamless service. Ideal candidates will have a high school diploma and customer service or sales experience. Compensation ranges from $50,000 to $100,000, with potential for higher earnings based on performance.

Qualifications

• Customer service or sales experience preferred.

Responsibilities

• Prospecting a minimum of 1-2 hours each day.
• Builds trust-based relationships to earn referrals.
• Collaborates with funeral directors and staff for service.

Skills

Customer service

Sales

Communication

Empathy

Computer skills

Education

High school diploma or equivalent

1-2 years of college or equivalent experience

Job description

Join to apply for the Sales Professional - Inside Sales role at Service Corporation International

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Job Responsibilities

Lead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Relationships with Families

• Responds to client inquiries in a timely, respectful, and professional manner
• Connects with families through listening, honest communication, and genuine concern
• Develops understanding of each family’s needs and offers solutions that provide value
• Stays in touch to ensure satisfaction
• Prepares for appointments and performs procedures with professionalism and attention to detail
• Follows up on customer problems and requests
• Builds trust-based relationships to earn referrals
• Educates families on pre-planning to gain referrals and provide protection

Teamwork

• Provides seamless service from at-need to aftercare, supporting families in the future
• Collaborates with funeral directors, managers, and staff for high-quality service
• Reviews previous family contacts to support current needs or sales
• Shares family concerns with the team

Minimum Requirements

Education

• High school diploma or equivalent
• 1-2 years of college or equivalent experience

Experience

• Customer service or sales experience preferred

Licenses

• Valid driver’s license with acceptable record
• Insurance license if required by law

Knowledge, Skills, and Abilities

• Ability to pass internal presentation certification
• Availability to work evenings and weekends
• Ability to drive frequently
• Ability to obtain/maintain insurance license if required
• Flexible hours, sometimes up to 12 hours/day
• Empathy and respect toward others
• Computer skills
• Customer service skills

Compensation: $50,000 to $100,000 targeted, with higher earnings potential based on performance