Sales Professional

Brobston Group; Los Angeles (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

Brobston Group is seeking a Sales Professional to represent the Ralph Lauren brand in its Los Angeles location. You will create exceptional client experiences by applying product knowledge and styling expertise to help clients find the right looks.

This role emphasizes building relationships, delivering attentive service, and driving sales across product categories. Proactive, energetic individuals with strong communication skills thrive in a fast-paced retail environment.

Qualifications

• Relevant work experience preferred.
• Strong written and verbal communication.
• Ability to work with customers and brand to deliver exceptional experiences.
• Proactive attitude and enthusiasm for fashion retail.

Responsibilities

• Deliver attentive customer service and memorable in-store experiences through product knowledge and styling.
• Build client relationships through correspondence, outreach, and virtual selling.
• Drive sales across Ralph Lauren categories and support product launches and customer experience initiatives.
• Maintain knowledge of products, company information, industry trends, and competitors.
• Follow presentation and grooming standards, store policies, and procedures.
• Assist with inventory, special events, and opening/closing duties.

Skills

Customer service

Product knowledge

Styling

Relationship building

Communication

Multitasking

English proficiency

Tools

POS register

Job description

Summary

The Sales Professional creates exceptional client experiences while representing the Ralph Lauren brand. This role builds customer relationships, provides product and styling expertise, and works to exceed sales goals.

Responsibilities

• Deliver attentive customer service and memorable in-store experiences through product knowledge and styling.
• Build client relationships through correspondence, outreach, and virtual selling.
• Drive sales across Ralph Lauren product categories and support product launches and customer experience initiatives.
• Maintain knowledge of products, company information, industry trends, and competitors.
• Follow presentation and grooming standards, company policies, and store procedures.
• Assist with inventory, special events, projects, and opening and closing duties as needed.

Requirements

• Relevant work experience preferred.
• Strong written, verbal, interpersonal, organizational, and multitasking skills.
• Proactive attitude, positive energy, and enthusiasm for working with people and the brand.
• Computer skills preferred; proficiency in English required, with additional languages a plus.
• Ability to operate a register, stand and walk for multiple hours, maneuver around the store, lift up to 30 pounds, and climb a ladder as trained.