Sales Production Associate - Valparaiso - FT

Goodwill Industries Group; Valparaiso (IN); On-site; USD 12,000 - 18,000; Full time

Job summary

Goodwill Industries Group in Valparaiso, IN is seeking a Store Clerk to efficiently receive, sort, price, tag, and stock donated items, ensuring a smooth flow from the donor drop-off to the sales floor.

You’ll help customers, balance cash, and maintain tidy back-room and merchandising areas while following safety protocols and store policies.

This is a full-time, on-site role with a fast-paced team focused on delivering excellent service and supporting the mission to empower people.

Qualifications

• Excellent customer service and ability to engage donors positively.
• Strong attention to detail when sorting, pricing, and tagging donated items.
• Ability to quickly learn donation policies and item acceptance guidelines.
• Basic understanding of safety protocols and lifting techniques.
• Effective teamwork and clear communication with colleagues.

Responsibilities

• Greet customers warmly; provide great service and answer inquiries.
• Track inventory levels, restock merchandise, and report discrepancies to management.
• Process purchases with POS; handle cash and deposits; balance cash drawer.
• Uphold Kaizen standards to improve efficiency and organization.
• Collaborate with team and supervisors to support store operations.
• Other duties as assigned by supervisor.

Skills

Customer service

Attention to detail

Policy knowledge

Safety awareness

Teamwork

Job description

Job Details

Job Location: Store - Valparaiso - Valparaiso, IN 46383Position Type: Full TimeEducation Level: NoneSalary Range: $11.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Retail

Job Objective

To efficiently receive, sort, price, tag, and stock donations, ensuring a seamless flow from the drive-thru to the sales floor. Contribute to the overall smooth operation of a fast-paced retail environment. This position reports to the Store Manager who evaluates performance annually. In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions

• Greet customers warmly, provide excellent customer service and address customer inquiries promptly to ensure a positive shopping experience.
• Track and inventory levels, perform regular counts, restock merchandise on the sales floor, and report discrepancies to management. Ensure stockroom and back-end inventory are organized for easy access.
• Process customer purchases accurately using the POS system, handle cash, credit, and debit transactions accurately, monitor cash drawer for discrepancies, and assist with end-of-day cash balancing and deposits.
• Uphold Kaizen standards by continuously seeking ways to improve efficiency, organization, and workflow.
• Work collaboratively with team members and supervisors to support store operations, adapt to changing priorities, and contribute to a positive, team-oriented work environment.
• Other duties as assigned by supervisor.

QualificationsRequired Education and Skills

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to safely operate material handling equipment, personal protective equipment (PPE), and light industrial machinery.
• day.
• Ability to move filled boxes barrels and Z racks weighing no more than 50 pounds.