Salesperson - Beverly Hills BMW

Sonic Automotive; Los Angeles (CA); On-site; Full time

Job summary

An established industry player in automotive sales is seeking a dynamic Salesperson to join their team in Beverly Hills BMW. This role offers the opportunity to engage with customers, respond to inquiries, and generate sales appointments in a supportive and professional environment. With a commitment to employee growth and development, the dealership provides award-winning training and competitive benefits, ensuring that associates thrive. If you are passionate about delivering exceptional customer experiences and want to be part of a team that values teamwork and recognition, this is the perfect opportunity for you to shine in the automotive industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Personal Automotive Concierge Service

Special Benefits for Car Purchases

Qualifications

• Must have excellent customer service skills and be able to manage leads effectively.
• Knowledge of CRM software is essential for tracking customer interactions.

Responsibilities

• Respond to customer inquiries with professionalism and accuracy.
• Generate sales appointments and compile necessary reports.

Skills

Customer Service

Lead Management

CRM Software

Sales Techniques

Education

High School Diploma

Associate Degree

Tools

CRM Tools

Lead Management Tools

Job description

Salesperson - Beverly Hills BMW in Los Angeles, CA at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Beverly Hills BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are committed to your success and invested in your future.

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k, and PTO.
• We encourage peer-to-peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Pay Scale: The Salesperson Position has a Pay Scale consisting of Base Hourly Compensation of between $16.00 and $17.00. The position may also pay commission compensation based on closed sales achieved, with no upper limit other than sales performance. Additionally, there may be a production bonus based on individual or team performance.

Job Description

Duties and Responsibilities:

1. Respond to internet inquiries with courtesy, accuracy, and professionalism.
2. Promptly and accurately enter all customer inquiry data into the CRM.
3. Generate sales appointments.
4. Conduct phone surveys to assess customer preferences and quality of experience.
5. Effectively utilize lead management tools.
6. Compile all necessary reports, forms, and other documentation on a timely basis.
7. Perform other job-related duties as assigned.
8. Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All applicants must be authorized to work in the USA and perform duties and responsibilities in a safe manner. All applicants must demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug test, credit report, and valid driver license.

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The Sales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The Sales Agent will be trained to understand all products and services offered, becoming knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy-to-use systems, and a great work environment.

All your information will be kept confidential according to EEOC guidelines.