Sales - Parts/Distribution

AdvanTec Industrial; Oregon; Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

AdvanTec Industrial in Oregon seeks a Parts Sales Associate to handle inquiries, prepare quotes, and support account managers with after-sales parts.

You will coordinate with engineering, production, and sales, verify availability with supply chain, and ensure accurate order entry and on-time delivery.

The role requires a high school diploma, 1-2 years in customer service or sales, and strong MS Office skills; marine industry experience is a plus.

Qualifications

• Customer service or sales experience preferred.
• Strong math and data entry skills.
• Proficient in MS Office and able to learn new software.
• Excellent communication and teamwork abilities.
• Ability to read drawings and blueprints is a plus.

Responsabilités

• Handle marine parts sales inquiries via phone, email, or web store.
• Prepare and present parts quotes; update customers on pricing and timelines.
• Provide basic technical support and coordinate with engineering, production, and sales.
• Verify parts availability with supply chain and communicate shipping dates.
• Enter orders accurately and ensure on-time delivery; finalize sales with payment and shipping details.
• Produce weekly and monthly sales reports.

Connaissances

Customer service

MS Office

Communication skills

Team collaboration

Attention to detail

Formation

High school diploma or GED

Description du poste

Responsible for all parts sales and assistance to customers when inquiring about after-sale parts. To provide a high level of customer service; to assist the account managers in all aspects of parts sales.

Essential Functions

• Handle all marine parts sales inquiries received by phone, email, fax, and the web store
• Research as needed and accurately prepare parts quotes; presents quotes via phone, email, or per customer requirements
• Provide basic technical support as needed
• Will coordinate with other resources, including engineering, production, and sales, to properly respond to technical requests
• Works with supply change to verify parts availability and communicate accurate shipping dates to customers
• Correctly enters parts orders into order system; works with supply chain to ensure parts ship as promised
• Finalize sales by gathering necessary information, including payment and shipping instructions; communicates with inside team members to assure orders are delivered on time; communicates with customer if any changes are made that will affect final price or delivery
• Compile weekly and monthly parts sales reports

Minimum Experience and Qualifications

• High school diploma or GED
• 1 -2 years’ experience in a customer service or sales role
• Excellent computer skills and knowledge of MS Office; able to learn new software
• Able to work independently but be a strong member of a team
• Excellent math and communication skills

Preferred Skills

• Able to read drawings and blue prints
• Previous parts and service experience
• Technical knowledge or background in manufacturing and/or the marine industry
• Highly detailed orientated

Other

• Can successfully multi task in a fast paced environment
• The employer reserves the right to change or assign other duties to this position.
• Professional language, minimal to no shop gossip
• Appropriate office attire, jeans, button up shirt, no sweatshirts, logo t-shirts etc.