Sales Order Specialist - Customer-Focused & Cross-Functional

KENT WORLDWIDE; Muscatine (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Grain Processing Corporation, a KENT WORLDWIDE family company, is seeking a Sales Administrator in Muscatine, IA. You will support customers, manage order processing, and serve as a key link between Sales, Supply Chain, Manufacturing and external partners.

Responsibilities include accurate order management, maintaining pricing records, CRM-driven customer interactions, and contributing to smooth business operations with a focus on outstanding service.

Qualifications

• Bachelor’s degree in business administration or related field, or equivalent experience.
• 3–5 years of experience in a professional environment with strong attention to detail.
• Experience in a customer-focused role is required.
• Proficiency in Microsoft Office and business systems.

Responsibilities

• Process and manage customer orders with high accuracy.
• Serve as a primary contact for customers, delivering responsive service.
• Coordinate with Sales, Supply Chain, Manufacturing, and external warehouses for seamless order fulfillment.
• Maintain pricing records and customer documentation.
• Build strong customer relationships by understanding needs and providing solutions.
• Resolve customer inquiries and issues.
• Utilize CRM systems to manage customer information and track activities.
• Support daily sales administration activities and contribute to team success.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Education

Bachelor's degree in business

Tools

CRM systems

MS Office

Order processing software

Job description

Grain Processing Corporation, a KENT WORLDWIDE family company, is seeking a Sales Administrator in Muscatine, IA. You will support customers, manage order processing, and serve as a key link between Sales, Supply Chain, Manufacturing and external partners.

Responsibilities include accurate order management, maintaining pricing records, CRM-driven customer interactions, and contributing to smooth business operations with a focus on outstanding service.