Sales Order Admin / Customer Service

JSG (Johnson Service Group, Inc.); Cypress (CA); On-site; USD 27,552 - 34,440; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Weekly pay

Job summary

A reputable staffing agency is hiring a Customer Service Rep / Sales Order Admin in Cypress, CA. This entry-level position involves order entry, customer service, and process improvement. Ideal candidates will possess strong analytical and communication skills, with a solid understanding of ERP systems. Competitive pay and benefits are offered, including medical and 401(k) options.

Qualifications

• Excellent analytical and mathematical skills.
• Excellent customer service skills, including the ability to listen to customer requests.
• Self-motivated and energetic, with excellent oral and written communication.

Responsibilities

• Perform new order entry into ABAS ERP system including change orders.
• Review and update quality clauses to newest revisions.
• Provide customer order status.

Skills

Analytical skills

Mathematical skills

Customer service skills

Communication skills

Time-management skills

MS Office

Self-motivated

Tools

ABAS ERP system

ERP systems

Job description

JSG is hiring a Customer Service Rep / Sales Order Admin to be part of the Sales Department for our client in Cypress, CA.

Pay found in job post

Retrieved from the description.

Base pay range

$20.00/hr - $25.00/hr

Job Responsibilities

• Perform new order entry into ABAS ERP system including change orders
• Perform sales order / contract reviews
• Excellent analytical and mathematical skills
• Excellent hands‑on and time‑management skills
• Excellent customer service skills, including the ability to listen and have sympathy for customer requests
• Excellent oral and written communications skills
• Strong working knowledge of MS Office
• Familiarity with ERP systems is a plus
• Self‑motivated and energetic
• Perform order cross checks
• Review and update quality clauses to newest revisions
• Update program milestone charts
• Maintain required information on customer portals
• Provide customer order status
• Run open order report and expedite orders as requested by customers
• Update supplier rating report
• Update price sheets as needed
• Support activities as required of the quality management system
• Takes initiative to improve the customer service process efficiency and effectiveness
• Maintains knowledge of company products

JSG offers medical, dental, vision, life insurance options, short‑term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Seniority level

Entry level

Employment type

Contract

Job function

Customer Service