Sales Ops Support - Analyst

RevOps Report; Arizona; On-site; USD 29,000 - 56,000; Full time

Job summary

CVS Health is seeking a Sales Operations Analyst to support sales enablement and provide complete results across a range of issues. You will liaise between technology and business partners, handling Salesforce and BI tools to meet the needs of Clients, Sales, and Account Managers, including call management as needed.

The role emphasizes educating and training Account Managers on Salesforce, while delivering high-quality service to internal and external customers.

Qualifications

• 2+ years of experience in healthcare operations, help desk operations or systems development.
• 2+ years of experience in data analysis, research and testing.
• Experience with Salesforce or similar CRM and MicroStrategy or BI tools.

Responsibilities

• Support sales enablement and ensure consistent operation.
• Assist with Salesforce and BI tool usage for Clients, Sales and Account Managers.
• Educate and train Account Managers on Salesforce functionality.

Skills

Healthcare operations

Data analysis

Salesforce experience

Education

Bachelor's Degree preferred

High School Diploma or GED required

Tools

MicroStrategy

Job description

About This Role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Sales Operations Analyst, you will be responsible for helping deliver complete and comprehensive results for a wide range of issues to support Sales enablement and ensure consistent operation. The Sales Operations Analyst will also support cases as they pertain to Salesforce and other business tools including iTools and eTools to support the business needs of our Clients, Sales, and Account Managers, including call management responsibilities as needed. As part of the Sales Operations and Enablement Team, you will act as a liaison between technology teams and business partners while managing development requests and delivering high quality service to internal and external customers. You will also be responsible for educating and training Account Managers on use of Salesforce and its functionality.

Required Qualifications

• 2+ years of experience in healthcare operations, help desk operations or systems development
• 2+ years of experience in data analysis, research and testing
• Experience with Salesforce or similar CRM tool and MicroStrategy or similar business intelligence tool

Preferred Qualifications

• Previous help desk, MicroStrategy and PBM experience
• Experience working with a variety of audiences, such as IT developers, technical staff, sales, and account management
• Strong written and oral communication skills
• Ability to demonstrate superior interpersonal, communication, customer relations, trouble shooting, analytics and priority management skills
• Ability to work independently
• Ability to prioritize and handle multiple tasks on a daily basis
• Strong problem solving skills

Education

Bachelor's Degree preferred

High School Diploma or GED required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $21.10 - $40.90 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/05/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.