Sales Ops Specialist: Optimize Orders & Growth

Rexel Group; Carrollton (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Employee Discount Programs

Career Advancement Opportunities

Job summary

Rexel USA in Carrollton, TX is seeking a Sales Operations Specialist to support branch and sales teams and to deploy digital tools that boost productivity and customer experience. The role focuses on optimizing order fulfillment, inventory management, and revenue growth.

You will collaborate with sales, marketing, supply chain, and finance to align operations with business goals, implement CRM and analytics tools, and provide training and documentation to the teams.

Qualifications

• 3+ years of experience in Sales, procurement, and/or operations.
• Experience in the electrical distribution industry a plus.
• Experience working with CRM systems (e.g., Dynamics) and sales analytic tools.
• Experience in project management.
• High School or GED - Required.
• 4 Year / Bachelor's Degree - Preferred.

Responsibilities

• Optimize the sales process by proactively identifying delays and inefficiencies within order fulfillment and customer processes
• Lead the implementation of the strategic initiatives to improve operational efficiency and enhance customer satisfaction, including inventory management, business profitability, and timely delivery
• Collaborate with sales, marketing, supply chain, and finance teams to align sales operations with overall business objectives
• Evaluate, implement, and optimize sales technology tools and systems, such as CRM Software, sales automation tools, and analytics platforms
• Complete data analysis to identify trends, make informed decisions, improve processes and support sales teams’ initiatives using business tools
• Support sales teams with training and documentation
• Maintain sales process policies, procedures, and best practices
• Lead the process standard for new local initiative
• Be responsible for executing standard sales processes in the region while enhancing and adapting them to meet local market needs and challenges
• Assist with order processing and addressing standard customer service requests, while serving as an escalation point for complex or urgent customer service issues beyond standard requests to ensure timely resolution
• Other duties as assigned

Skills

Sales Experience

Cross-functional Collaboration

Education

High School Diploma or GED

Bachelor's Degree - Preferred

Tools

Dynamics CRM

Sales analytics tools

Job description

Rexel USA in Carrollton, TX is seeking a Sales Operations Specialist to support branch and sales teams and to deploy digital tools that boost productivity and customer experience. The role focuses on optimizing order fulfillment, inventory management, and revenue growth.

You will collaborate with sales, marketing, supply chain, and finance to align operations with business goals, implement CRM and analytics tools, and provide training and documentation to the teams.