Sales Operations Specialist

Rexel France; Carrollton (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Tuition Reimbursement

Paid vacation and sick time

Job summary

Rexel is seeking a Sales Operations Specialist for its Carrollton, TX location. This role involves optimizing sales processes, implementing operational efficiencies, and providing vital support to sales teams.

Candidates should have over 3 years of experience in sales/operations, preferably within the electrical distribution industry. A robust range of benefits is offered, including medical and dental insurance, 401K options with matching, and tuition reimbursement.

Qualifications

• 3+ years of experience in Sales, procurement, and/or operations.
• Experience in the electrical distribution industry is a plus.
• Understanding of sales process through order lifecycle.

Responsibilities

• Optimize the sales process by identifying delays and inefficiencies.
• Lead the implementation of strategic initiatives for operational efficiency.
• Collaborate with sales, marketing, supply chain, and finance teams.

Skills

Experience in Sales, procurement, and/or operations

Knowledge of electrical distribution industry

Experience working with CRM systems

Project management experience

Strong communication and interpersonal skills

Education

High School or GED

4 Year / Bachelor's Degree

Tools

CRM systems (e.g., Dynamics)

Sales analytic tools

Job description

We are looking for a Sales Operations Specialist to join our Rexel team in Carrollton, TX!

Summary: The Sales Operations Specialist is responsible for providing sales support for branch and sales teams. Develop and implement processes for deployment and adoption of digital tools to increase sales productivity and customer ease of doing business.

What You’ll Do:

• Optimize the sales process by proactively identifying delays and inefficiencies within order fulfillment and customer processes

• Lead the implementation of the strategic initiatives to improve operational efficiency and enhance customer satisfaction, including inventory management, business profitability, and timely delivery
• Collaborate with sales, marketing, supply chain, and finance teams to align sales operations with overall business objectives
• Evaluate, implement, and optimize sales technology tools and systems, such as CRM Software, sales automation tools, and analytics platforms
• Complete data analysis to identify trends, make informed decisions, improve processes and support sales teams’ initiatives using business tools
• Support sales teams with training and documentation
• Maintain sales process policies, procedures, and best practices
• Lead the process standard for new local initiative
• Be responsible for executing standard sales processes in the region while enhancing and adapting them to meet local market needs and challenges
• Assist with order processing and addressing standard customer service requests, while serving as an escalation point for complex or urgent customer service issues beyond standard requests to ensure timely resolution
• Other duties as assigned

Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You’ll Need

• 3+ years of experience in Sales, procurement, and/or operations
• Experience in the electrical distribution industry a plus
• Experience working with CRM systems (e.g., Dynamics) and sales analytic tools
• Experience in project management
• High School or GED - Required
• 4 Year / Bachelor's Degree - Preferred

Knowledge, Skills & Abilities

• Knowledge of electrical distribution industry, current market, customers, suppliers, and competitors
• Understanding of the sales process through the lifecycle of an order
• Solid presentation skills
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Ability to prioritize workload and seek process and productivity improvements

Physical Demands:

• Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Occasionally – up to 20%

Working Environment:

• Travels to offsite locations - Occasionally – up to 20%

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.