Sales Ops & Customer Intelligence Intern

Wandercraft; New York (NY); On-site; USD 20,000 - 33,000; Full time

Job summary

Wandercraft is seeking a Customer Intelligence & Sales Operations Intern to support the USA and Europe regions from New York or Paris. You will help structure sales operations, map institutions, enrich data, and optimize CRM workflows using HubSpot.

You will collaborate across France, US and Europe to harmonize data, improve dashboards, and produce KPI reports while engaging in business development activities and market exploration.

Qualifications

• Pursuing a Bachelor’s degree (4–5 years) in business, engineering or related field.
• Fluent English; additional European language is a plus.
• Strong interest in health, tech and innovation.
• Comfortable with Excel/Google Sheets, PowerPoint, HubSpot and AI tools.
• Excellent communication, initiative and teamwork.

Responsibilities

• Source qualified prospects using databases, events, LinkedIn and AI tools.
• Organize and participate in pre-qualification meetings with healthcare institutions.
• Map and profile institutions, decision makers and segments for field teams.
• Harmonize customer data across USA/Europe teams.
• Improve sales dashboards and pipeline tracking; produce KPI reports and forecasts.
• Contribute to CRM optimization (HubSpot) and migration from Monday to HubSpot; create user guides and train teams.
• Map and enrich client/prospect database, especially for large hospital groups.
• Analyze market segments, institution profiles, activity volumes and purchasing trends.
• Qualify inbound leads and identify opportunities.
• Prospect new clients and schedule meetings; report activity to USA/Europe Directors.

Skills

Fluent English

Initiative-taking

Strong communication

Excel/Google Sheets

HubSpot

PowerPoint

ChatGPT/Claude

Curious

Education

Bachelor’s degree pursuing (4/5)

Tools

HubSpot

HubSpot (CRM)

Monday.com

Job description

Wandercraft is seeking a Customer Intelligence & Sales Operations Intern to support the USA and Europe regions from New York or Paris. You will help structure sales operations, map institutions, enrich data, and optimize CRM workflows using HubSpot.

You will collaborate across France, US and Europe to harmonize data, improve dashboards, and produce KPI reports while engaging in business development activities and market exploration.