Sales Ops Advisor (GES West)

World Wide Technology; Maryland Heights (MO); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Health and Vision Care

Onsite Health Centers (MO & IL)

401k Plan with Company Matching

Tuition Reimbursement

Paid Time Off

Job summary

World Wide Technology (WWT) is seeking a Sales Ops Advisor to own the full quote-to-cash process within a high-performing team. You will collaborate with Client Managers, Sales Engineers and Service Reps to understand customer needs and drive business outcomes.

The role emphasizes strong internal systems knowledge, excellent communication, and a proactive approach to quotes and orders across domestic and international accounts. Training and mentorship are available. PST hours may be required.

Qualifications

• B.A., Business, Finance or related field or equivalent work experience in IT industry.
• Minimum of two years sales or sales support experience in information technology.
• Proficient PC Skills (MS Office Suite).
• Ability to effectively utilize internal systems, tools and processes at WWT.
• Demonstrated leadership, communication and problem-solving skills.

Responsibilities

• Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts.
• Strong working knowledge of key internal systems and processes, go-to-market strategy, and partner-facing applications.
• Respond to customer requirements within stated time frames (RFQs, order processing, product information, order tracking).
• Proactively build and maintain knowledge of assigned accounts and strategic OEM products/services.
• Use WWT tools and partner-facing applications to build and validate configurations.
• Understand direct and indirect sources of supply and quote/order processes.
• Leverage product promotions and rebate incentives.
• Understand partner registration process.
• Identify opportunities to upsell or attach services.
• Provide detailed quote and order management reports to stakeholders.
• Assist, mentor, and onboard new sales ops employees.

Skills

Communication skills

Organizational skills

Team player

Relationship building

Multitasking

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

WWT internal systems

Job description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities.

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Sales Operations?

As a Sales Ops Advisor within WWT, you will have the ability to work within a high-performing team including Client Managers, Sales Engineers and Service Sales Reps to truly own the full scope of business and understand WWT’s customer and business needs. The ability to realize and master the full quote to cash process will provide great value to WWT and the many verticals in which Sales Ops operates. The clearly defined career path within Sales Ops, as well as their excellent organizational leadership, makes this role a great opportunity to excel in a customer-facing aspect within the ever-growing IT field, both domestically and internationally.

**This person must be willing to work PST hours**

Responsibilities Include:

• Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts


• Strong working knowledge of key internal systems and processes, in-depth knowledge of our go-to-market strategy as well as partner facing applications and promotions that allow us to competitively source products and services


• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)


• Proactively build and maintain a strong working knowledge of assigned accounts


• Proactively build and maintain a strong working knowledge of strategic OEM products and services


• In-depth knowledge and use of WWT tools, processes and partner-facing applications to build and validate technical configurations


• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes


• Proactively leverage product promotions and rebate incentives


• Working knowledge of the partner registration process


• Ability to recognize an opportunity to upsell or attach services


• Proactively provide detailed quote and order management reports to key stakeholders


• Assist, mentor, and onboard new sales ops employees

Personal Attributes:

• Ability to build and maintain strong relationships both inside and outside the organization


• Excellent communication skills


• Strong organizational skills


• Capability to multi-task and respond to change


• Perform duties with accuracy and with a strong degree of urgency


• Ability to prioritize and perform work in a timely manner


• Team Player


• A passion for learning and continued education

Qualifications:

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry


• Minimum of two years sales or sales support experience in the information technology industry


• Proficient PC Skills (MS Office Suite)


• Ability to effectively utilize WWT internal systems, tools and processes


• Demonstrated leadership, communication and problem-solving skills

Ability to travel as required meeting team and departmental goals.

Want to learn more about WWT? Check us out here: https://www.wwt.com/about

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $57,600 to $72,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

Benefits:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program


• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement


• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring


• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.