Client Services Executive - Strategic Resourcing - Telco

World Wide Technology, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health & Wellness

401k with matching

Paid time off

Tuition reimbursement

Parental leave

Life and disability insurance

Job summary

World Wide Technology, Inc. is seeking a Client Services Executive – Strategic Resourcing for Telco to drive services growth beyond staffing pools. You will align workforce strategy with client outcomes, engage senior stakeholders, and design scalable resourcing models.

The role emphasizes developing multi-year roadmaps, crafting SOWs, and modeling delivery options to expand recurring services revenue across strategic accounts.

Responsibilities

• Strategic Client Engagement: Serve as the Strategic Resourcing SME within assigned accounts, embedded with the Client Executive and account teams
• Engage directly with hiring managers, delivery leaders, and executive stakeholders (Director, VP, C‑Suite)
• Lead consultative conversations on workforce planning, skills gaps, delivery speed, scalability, and cost optimization
• Proactively identify services and workforce opportunities not visible through traditional sales motions
• Discovery and intake
• Solution and delivery model design
• SOW creation and commercial modeling
• Extensions and expansions
• Position a full portfolio of services, including: Contract and contract-to-hire; Direct placement; Blended and hybrid resourcing models; Workforce optimization and advisory
• Develop multi‑year workforce roadmaps aligned to client initiatives and transformation programs
• Design flexible delivery models balancing speed, cost, and access to specialized talent
• Translate business and technical strategies into scalable resourcing solutions supported by WWT’s global ecosystem
• Specialized staffing and workforce consulting expertise
• Deep industry and market intelligence on talent availability and trends
• Proven ability to create executive‑level workforce strategies
• Strong track record of building and maintaining hiring manager relationships
• Well‑versed in staffing economics, margin drivers, and delivery efficiency
• Embedded in account planning and pipeline strategy
• Introduced to customers as workforce and services SMEs—on par with technical and delivery leaders
• Enabled to build direct relationships with hiring managers and delivery stakeholders
• Integrated as an active participant in core sales motions, not reactive support
• Positioned as a growth multiplier for services, not a transactional staffing resource

Job description

Client Services Executive - Strategic Resourcing - Telco

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Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

The Client Services Executive – Strategic Resourcing is a services‑led growth leader responsible for expanding WWT’s footprint within core customer accounts through workforce strategy, delivery models, and long‑term services alignment.

This role goes beyond transactional staffing. The Strategic Resourcing Services Seller operates as a trusted advisor and subject‑matter expert, aligning people, technology, and delivery to client business outcomes and driving scalable, recurring services revenue.

Why This Role Matters to Sales Leadership

Strategic Resourcing Sellers unlock services growth that traditional hardware or solution‑led motions often miss by:

• Creating demand upstream of projects through workforce and delivery planning
• Deepening hiring manager, delivery leader, and executive relationships
• Translating technology initiatives into long‑term workforce and services roadmaps
• Securing multi‑role, multi‑quarter, and programmatic services engagements
• Increasing account stickiness and predictability of services revenue

Responsibilities:

Strategic Client Engagement

• Serve as the Strategic Resourcing SME within assigned accounts, embedded with the Client Executive and account teams
• Engage directly with hiring managers, delivery leaders, and executive stakeholders (Director, VP, C‑Suite)
• Lead consultative conversations on workforce planning, skills gaps, delivery speed, scalability, and cost optimization
• Proactively identify services and workforce opportunities not visible through traditional sales motions
• Discovery and intake
• Solution and delivery model design
• SOW creation and commercial modeling
• Extensions and expansions
• Position a full portfolio of services, including:
• Contract and contract‑to‑hire
• Direct placement
• Blended and hybrid resourcing models
• Workforce optimization and advisory

Workforce Strategy & Advisory

• Develop multi‑year workforce roadmaps aligned to client initiatives and transformation programs
• Design flexible delivery models balancing speed, cost, and access to specialized talent
• Translate business and technical strategies into scalable resourcing solutions supported by WWT’s global ecosystem

What Differentiates Strategic Resourcing Services Sellers

• Specialized staffing and workforce consulting expertise
• Deep industry and market intelligence on talent availability and trends
• Proven ability to create executive‑level workforce strategies
• Strong track record of building and maintaining hiring manager relationships
• Well‑versed in staffing economics, margin drivers, and delivery efficiency

How Executive Sales Leaders Should Leverage This Role

To maximize impact, Strategic Resourcing Services Sellers should be:

• Embedded in account planning and pipeline strategy
• Introduced to customers as workforce and services SMEs—on par with technical and delivery leaders
• Enabled to build direct relationships with hiring managers and delivery stakeholders
• Integrated as an active participant in core sales motions, not reactive support
• Positioned as a growth multiplier for services, not a transactional staffing resource

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $100,000-140,000 + commission. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

Want to learn more about Global Service Provider sales? Check us out on our platform: https://wwt.com

The well‑being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all‑encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring

process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

If you have any questions or concerns about this posting, please email [e-mail]

World Wide Technology is an Equal Opportunity Employer.

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WWT is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1‑800‑432‑7008 and ask for Human Resources.

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