Sales Ops Advisor (GES West)

World Wide Technology, Inc.; United States; Remote; USD 58.000 - 72.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental

Vision care

Onsite health centers

Employee Assistance Program

Wellness program

Competitive pay

Profit sharing

401k plan with company matching

Life and disability insurance

Flexible Spending Accounts

Tuition Reimbursement

PTO & Holidays

Parental Leave

Medical Leave

Military Leave

Bereavement

Day of Caring

Family Planning Benefits

Nursing Mothers Benefits

Voluntary Legal

Voluntary Supplemental Accident/Ills/H

Voluntary ID Theft

Pet Insurance

Employee Discount Program

Zusammenfassung

World Wide Technology, Inc. seeks a Sales Operations Advisor to own quote-to-cash processes for assigned accounts, collaborating with Client Managers, Sales Engineers and Service Sales Reps.

You will ensure accurate responses to quotes, orders and product information while maintaining strong relationships with customers and internal teams. The role emphasizes understanding WWT’s go-to-market strategy, cross-functional collaboration, and the ability to work US business hours while supporting

Qualifikationen

• Demonstrated leadership, communication and problem-solving skills.
• Minimum of two years sales or sales support experience in the IT industry.
• Ability to travel as required meeting team and departmental goals (<25%).
• Ability to effectively utilize WWT internal systems, tools and processes.

Aufgaben

• Initiate and provide day-to-day support of all quoting and order management activities within assigned accounts.
• Strong working knowledge of key internal systems and processes, our go-to-market strategy and partner-facing applications.
• Accurately respond to customer requirements within stated time frames (quotes, orders, product information, order tracking).
• Proactively build and maintain knowledge of assigned accounts.
• Proactively develop knowledge of strategic OEM products and services.
• Familiarity with WWT tools, processes and partner-facing applications to build/validate configurations.
• Understand direct/indirect sources of supply and related quote/order processes.
• Leverage product promotions and rebates as applicable.
• Navigate partner registration processes.
• Identify upsell or attach opportunities and report to stakeholders.
• Mentor and onboard new sales ops employees.

Kenntnisse

Leadership

Communication

Problem-solving

Sales experience

Team player

Learning

Ausbildung

BA in Business/Finance or related field

Jobbeschreibung

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Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe. Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution on capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada. Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Why should you join Sales Operations?

As aSales Ops Advisor within WWT, you will have the ability to work within a high-performing team including Client Managers, Sales Engineers and Service Sales Reps to truly own the full scope of business and understand WWT’s customer and business needs. The ability to realize and master the full quote to cash process will provide great value to WWT and the many verticals in which Sales Ops operates. The clearly defined career path within Sales Ops, as well as their excellent organizational leadership, makes this role a great opportunity to excel in a customer‑facing aspect within the ever‑growing IT field, both domestically and internationally.

**This person must be willing to work PST hours**

Responsibilities Include:

• Initiate and provide day‑to-day support of all quoting and order management activities within assigned accounts
• Strong working knowledge of key internal systems and processes, in‑depth knowledge of our go‑to‑market strategy as well as partner facing applications and promotions that allow us to competitively source products and services
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In‑depth knowledge and use of WWT tools, processes and partner‑facing applications to build and validate technical configurations
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Working knowledge of the partner registration process
• Ability to recognize an opportunity to upsell or attach services
• Proactively provide detailed quote and order management reports to key stakeholders
• Assist, mentor, and onboard new sales ops employees

Personal Attributes:

• Ability to build and maintain strong relationships both inside and outside the organization
• Strong organizational skills
• Capability to multi‑task and respond to change
• Perform duties with accuracy and with a strong degree of urgency
• Ability to prioritize and perform work in a timely manner
• Team Player
• A passion for learning and continued education

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Qualifications:

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of two years sales or sales support experience in the information technology industry
• Ability to effectively utilize WWT internal systems, tools and processes
• Demonstrated leadership, communication and problem‑solving skills
• Ability to travel as required meeting team and departmental goals (<25%)

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $57,600 to $72,000annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well‑being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full‑time employees:

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all‑encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

WWT is an Equal Opportunity Employer

Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1‑800‑432‑7008 and ask for Human Resources.

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