Sales Operations Systems Coordinator – Remote Support

Moxie Pest Control; Irving (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Great Places to Work

Awards & Recognition

In Office/Remote/Hybrid

Company Events

Medical coverage

Dental and Vision

401K Plan

Disability coverage

Paid Time Off

Job summary

Moxie Pest Control in Irving, TX is seeking a Systems Coordinator to support field sales reps and keep Sales Operations running smoothly. You will work with the Senior Systems Coordinator to resolve issues quickly and maintain data accuracy across systems.

Ideal candidates have 1+ year in customer support or operations, familiarity with Zendesk, Google Workspace, or CRM tools, and a proactive problem-solving mindset. This role offers full-time hours and growth opportunities.

Qualifications

• Customer-Service Attitude and problem-solving mindset.
• Willingness to learn new systems quickly and grow expertise.
• Comfort with ambiguity and ability to research when needed.
• Detail-oriented, organized, and able to juggle multiple requests.
• Strong communication skills and customer focus.
• Proactive follow-up to ensure timely resolutions; ownership of issues.

Responsibilities

• Serve as a go-to contact for field sales reps with day-to-day support.
• Respond to and resolve requests in Zendesk and Google Chat promptly.
• Troubleshoot system issues and document resolutions for escalation.
• Follow SOPs to deliver consistent, reliable support.
• Assist with data audits and CRM updates for accuracy.
• Identify recurring issues and suggest process improvements.
• Keep training materials and SOPs current; track progress.

Skills

Customer service

Learn quickly

Ambiguity tolerance

Detail oriented

Clear communication

Proactive follow-up

Tools

Zendesk

Google Workspace

CRM system

Job description

Moxie Pest Control in Irving, TX is seeking a Systems Coordinator to support field sales reps and keep Sales Operations running smoothly. You will work with the Senior Systems Coordinator to resolve issues quickly and maintain data accuracy across systems.

Ideal candidates have 1+ year in customer support or operations, familiarity with Zendesk, Google Workspace, or CRM tools, and a proactive problem-solving mindset. This role offers full-time hours and growth opportunities.