Sales Operations Specialist - BILINGUAL CHINESE PREFERRED

Metropolitan Jewish Health System; New York (NY); Vor Ort; USD 39.000 - 48.000; Vollzeit

Benefits dieser Stelle

Tuition Reimbursement

Generous PTO incl. birthday

Healthcare coverage

Retirement plans (403(b) & Pension)

Flexible spending

PSLF program

Zusammenfassung

Metropolitan Jewish Health System is seeking a Sales Operations specialist to support enrollment activities for Home First and MAP referrals. You will maintain databases, generate sales reports, and provide administrative support to the sales and marketing team.

The role requires a high school diploma (BA/BS preferred), 2+ years in customer service, and proficiency with MS Office; bilingual Spanish/English is a plus. Join a collaborative team focused on improving access to care.

Qualifikationen

• High School Diploma required; BA/BS degree preferred.
• Two or more years in a customer service environment.
• Proficient with MS Office (Word, Excel, PowerPoint, etc.) and health care related systems.
• Bi-lingual Spanish/English preferred.
• Strong listening and excellent verbal and written communication skills.

Aufgaben

• Process Home First and MAP referrals for enrollment.
• Maintain Home First databases and sales reporting.
• Provide administrative sales support to sales and marketing team.
• Maintain the inventory room.

Kenntnisse

Customer service

Strong communication

Bilingual Spanish/English

Database management

MS Office proficiency

Ausbildung

High School Diploma

BA/BS degree preferred

Tools

MS Office (Word Excel PowerPoint)

Jobbeschreibung

Overview

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.

The MJHS Difference

At MJHS, we are more than a workplace; we are a supportive community committed to excellence, respect, and providing high-quality, personalized health care services. We foster collaboration, celebrate achievements, and promote fairness for all. Our contributions are recognized with comprehensive compensation and benefits, career development, and the opportunity for a healthy work-life balance, advancement within our organization and the fulfillment of having a lasting impact on the communities we serve.

Benefits include:

• Tuition Reimbursementfor all full and part-time staff
• Generous paid time off, including your birthday!
• Affordable and comprehensive medical, dental and vision coverage for employee and family members
• Two retirement plans! 403(b) AND Employer Paid Pension
• Flexible spending
• And MORE!

MJHS companies are qualified employers under the Federal Government’s Paid Student Loan Forgiveness Program (PSLF)

Responsibilities

Under the direction of the Assistant Director of Sales Operations, you will be responsible for various activities in support of the Sales Department. As a Sales Operations specialist, you will process Home First and MAP referrals for enrollment, maintain Home First data bases, provide administrative sales support to the sales and marketing team as needed, maintain various databases used for sales reporting and department audits and maintain the inventory room.

Qualifications

• High School Diploma required, BA/BS degree preferred
• Two or more years in a customer service environment
• Proficient with MS Office (Word, Excel, PowerPoint, etc.) User knowledge of health care related computer systems/applications
• NYS Health and accident License Preferred
• Strong listening skills. Excellent verbal and written communication skills are essential
• Bi-lingual Spanish/English preferred

Min

USD $38,545.53/Yr.

Max

USD $48,181.92/Yr.