Sales Operations Specialist

Metropolitan Jewish Health System; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A healthcare services provider is looking for a Sales Operations specialist in New York City. This role involves processing enrollment referrals, maintaining databases, and providing administrative support to the sales team. Candidates should have a High School Diploma (BA/BS preferred), two years of customer service experience, and proficiency in MS Office. Bilingual candidates in Spanish and English are preferred. This is an excellent opportunity to contribute positively to healthcare services.

Qualifications

• High School Diploma required; BA/BS degree preferred.
• Two or more years in a customer service environment.
• Proficient with MS Office (Word, Excel, PowerPoint, etc.).
• User knowledge of health care related computer systems/applications.
• NYS Health and accident License Preferred.
• Strong listening skills and excellent verbal and written communication skills are essential.
• Bi-lingual Spanish/English preferred.

Responsibilities

• Process Home First and MAP referrals for enrollment.
• Maintain Home First databases and provide administrative sales support.
• Maintain various databases for sales reporting and department audits.
• Maintain the inventory room.

Skills

Customer service experience

Proficiency in MS Office

Strong listening skills

Excellent verbal communication

Excellent written communication

Bilingual Spanish/English

Education

High School Diploma

BA/BS degree

Tools

Health care related computer systems

Job description

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Even in a non-clinical role, Elderplan employees have an opportunity to make a positive impact on the quality of our health plan members' lives.

Under the direction of the Assistant Director of Sales Operations, you will be responsible for various activities in support of the Sales Department. As a Sales Operations specialist, you will process Home First and MAP referrals for enrollment, maintain Home First data bases, provide administrative sales support to the sales and marketing team as needed, maintain various databases used for sales reporting and department audits and maintain the inventory room.

• High School Diploma required, BA/BS degree preferred
• Two or more years in a customer service environment
• Proficient with MS Office (Word, Excel, PowerPoint, etc.) User knowledge of health care related computer systems/applications
• NYS Health and accident License Preferred
• Strong listening skills. Excellent verbal and written communication skills are essential
• Bi-lingual Spanish/English preferred