Sales Operations Specialist

ABB; Virginia (IL); On-site; USD 99,000 - 158,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Bonus eligible

Job summary

ABB is seeking a Sales Operations Leader to drive forecasting, demand planning, and performance analysis across Sales, Supply Chain, Finance, and Engineering. You will build executive dashboards, ensure data integrity in CRM/ERP, and lead CRM governance and SIP administration in a global, matrixed environment.

The role emphasizes collaboration with multiple functions and provides opportunities to influence product lifecycle initiatives, capacity planning, and strategic reviews within

Qualifications

• Bachelor’s degree required or equivalent experience in business analytics, engineering, or data analytics.
• 5+ years in sales operations, forecasting, or demand planning in industrial or infrastructure sectors.
• Advanced BI and CRM tools experience including Power BI, Snowflake, Excel, SAP, and Salesforce CRM.

Responsibilities

• Lead sales forecasting, pipeline management, and demand planning to improve forecast accuracy and revenue visibility.
• Analyze sales performance, market trends, customer demand, and funnel health to provide actionable insights for strategic decisions.
• Develop executive-level reporting and dashboards while ensuring data integrity across CRM, ERP, and BI systems.
• Collaborate with Sales, Supply Chain, Finance, Engineering, and Product Management to align forecasts and capacity planning.
• Drive CRM governance and continuous improvement to boost operational efficiency and customer experience.
• Own Sales Incentive Plan (SIP) administration, including metrics, territory logic, payout validation, and reporting transparency.

Education

Bachelor’s degree in Business, Engineering, Data Analytics, or similar field

Tools

Power BI

Snowflake

Excel

SAP

Salesforce CRM

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Operations Leader

Your Role and Responsibilities:

• Lead sales forecasting, pipeline management, and demand planning processes to drive forecast accuracy, business visibility, and revenue growth.
• Analyze sales performance, market trends, customer demand, and funnel health to provide actionable insights and support strategic decision-making.
• Develop executive-level reporting and dashboards while ensuring data integrity across CRM, ERP, and business intelligence systems.
• Partner with Sales, Supply Chain, Finance, Engineering, and Product Management to align forecasts, capacity planning, business reviews, and product lifecycle initiatives.
• Drive process standardization, CRM governance, and continuous improvement initiatives that enhance operational efficiency and customer experience.
• Own Sales Incentive Plan (SIP) administration, including performance metrics, territory and crediting logic, payout validation, and reporting transparency.

Qualifications for the Role:

• Bachelor’s degree in Business, Engineering, Data Analytics, or similar field
• 5+ years of experience in sales operations, forecasting, demand planning, sales enablement, or strategic account management ideally in industrial, electrical, engineering, or mission‑critical infrastructure sectors.
• Advanced skills with BI tools (Power BI, Snowflake), Excel, SAP, and Salesforce CRM.
• Experience working with Supply Chain, Operations, and Engineering in a manufacturing or engineered‑to‑order environment.
• Strong analytical skills with experience in forecasting, reporting, and Excel Power Pivot and Power Query.
• Ability to translate complex technical and operational information into clear, actionable insights.
• Excellent communication, presentation, and cross‑functional collaboration skills.
• Experience in a global or matrixed organization and/or supporting mission-critical industries (data centers, hospitals, utilities, etc.) preferred

Preferred Experience:

• Strong project management skills and ability to manage concurrent multiple initiatives.
• Familiarity with various customer go-to-market strategies, such as iRep, Distributor, Valus Added Reller, integrators, and direct/end-user.
• Strong understanding of UPS systems, switchgear, PDUs, and power distribution equipment.
• Familiarity with long‑lead‑time electrical components and supply chain constraints; process‑driven mindset with strong attention to detail, structure, and continuous improvement.
• Ability to influence cross‑functional teams without direct authority.

What’s in it for you?

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

Benefits

Our benefits? Competitive, comprehensive, and crafted with you in mind.

ABB is an Equal Employment Opportunity and Aff…vantiate Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Aff…tantiate Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com

ABB Benefit Summary For Eligible US Employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more.

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

• ABB provides 11 paid holidays.
• Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $98,700 and $157,920 annually and is bonus eligible.

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Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.