Sales Operations Specialist

Ryerson Canada; University Park (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with employer-matching

Tuition reimbursement

Paid vacation, sick, and holidays

Telehealth and Wellness programs

Job summary

Central Steel & Wire, part of the Ryerson Family, is seeking a Sales Operations Specialist to deliver outstanding internal and external customer experiences. You will contribute to speed-to-quote, technology initiatives, and transactional growth.

Responsibilities include building relationships across the US, creating and modifying orders in AS400/SAP, tracking orders, and solving problems to ensure timely delivery. A customer-centric mindset and strong communication are essential.

Qualifications

• Bachelor’s degree preferred, High School Diploma or GED required.
• 1-3 years of prior sales or industry experience.
• Excellent professional written, verbal, and interpersonal communication skills required.
• Ability to multi-task and prioritize in a rapidly changing environment.

Responsibilities

• Build strong relationships with internal Ryerson employees and external vendors across the US.
• Create and modify orders within AS400/SAP.
• Pay close attention to detail and wear multiple hats as needed.
• Keep internal teams informed about order tracking and lead times throughout the sales process.
• Use problem-solving skills to ensure timely delivery of products to customers.

Skills

Customer-centric mindset

Communication skills

Attention to detail

Time management

Education

Bachelor’s degree preferred

Tools

AS400/SAP

Job description

Welcome to Central Steel & Wire, part of the Ryerson Family of Companies, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel & Wire offers a dynamic, quality-focused environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as the Sales Operations Specialist. In this role, you are responsible for delivering excellent internal and external customer experiences at Central Steel & Wire. The Sales Operations Specialist role is critical for our speed-to-quote, technology, and transactional growth initiatives.

Roles and Responsibilities

• Quickly building strong relationships with internal Ryerson employees and external vendors throughout the US
• Creating and modifying orders within AS400/SAP
• Possess the skillset to wear many hats and pay great attention to detail
• Keeps internal employees informed about order tracking and lead times throughout the entire sales process
• Uses critical thinking to solve problems to efficiently provide a delivered product to the customer within an allotted amount of time
• Keeps detailed records of tracking material
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred, High School Diploma or GED required
• 1-3 years of prior sales or industry experience
• Customer-centric mentality
• Excellent professional written, verbal, and interpersonal communication skills required
• Ability to multi-task and prioritize in a rapidly changing environment
• Positive attitude, goal-oriented, and driven by excellent customer experiences

Salary: $26.95-$33.70 hourly. A starting salary higher than $26.95 per hour is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Central Steel & Wire offers eligible employees the following benefits:

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401K plans with employer-matching contributions
• Tuition reimbursement
• Paid vacation, sick, and holidays
• Short-term and Long-term disability insurance
• Telehealth and Wellness Programs
• Annual or Sales incentive plan where applicable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.