Sales Operations Specialist

NoTraffic; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

NoTraffic is seeking a Sales Operations Specialist to support the growing sales team, managing data in HubSpot, NetSuite, and Excel while ensuring accuracy of records, orders, and invoices.

You will collaborate with Sales, Marketing, Finance, and Operations to streamline processes, implement improvements, and generate regular reports. Training on CRM usage and sales tools will be provided.

Qualifications

• Experience creating, implementing, and maintaining sales processes, including pipeline management, forecasting, and sales metrics.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Strong analytical skills to collect, organize, analyze, and disseminate data accurately.
• Experience migrating data and processes to Salesforce from another CRM system.
• Detail-oriented with a focus on data accuracy and integrity.
• Proactive problem-solving and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Use HubSpot and NetSuite to manage and maintain sales data, including customer records, sales orders, invoices, and other relevant information, ensuring data integrity.
• Collaborate with Sales, Marketing, Finance, and Operations to identify process improvements within the sales cycle and implement changes to drive efficiency.
• Interact with Distributors and Strategic Partners to synchronize pipeline data and coordinate sales efforts.
• Generate regular reports and analyze key sales metrics such as revenue, conversion rates, win/loss analysis, and customer trends; present findings to leadership.
• Conduct training sessions and provide ongoing support to sales team members on CRM usage and data entry.
• Help develop and maintain sales collateral, playbooks, and training materials; assist in implementing sales tools.

Education

Bachelor's degree in business administration, marketing, or related field

Tools

HubSpot

NetSuite

Excel

Salesforce

Job description

Join the future of mobility. Help build the platform that's changing how cities move.
NoTraffic is the world's leading mobility platform, transforming intersections into connected infrastructure that improves flow, boosts safety, and prepares cities for the autonomous era.
We are seeking a highly motivated and detail-oriented individual to join our team as a Sales Operations Specialist. In this role, you will play a crucial part in supporting the sales team and optimizing our sales processes. Your primary responsibility will be to ensure the smooth functioning of our sales operations, utilizing your expertise with NetSuite and HubSpot.

Your day-to-day will include:

• You will utilize your in-depth knowledge and experience with various CRM systems (HubSpot, NetSuite) to manage and maintain our sales data, including customer records, sales orders, invoices, and other relevant information. You will be responsible for accurately inputting, updating, and organizing data to ensure its integrity and reliability.
• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Operations, to identify areas for process improvement within the sales cycle. Analyze existing sales workflows and propose enhancements to increase efficiency and productivity. Implement and monitor these changes to drive measurable results.
• Interact with our Distributors and Strategic Partners to synchronize pipeline data and ensure coordinated sales efforts.
• Generate regular reports and perform data analysis to track key sales metrics such as revenue, conversion rates, win/loss analysis, and customer trends. Present findings to the sales leadership team and provide actionable insights to drive informed decision-making.
• Conduct training sessions and provide ongoing support to sales team members on using our CRM effectively. Address any system-related queries or issues promptly and offer solutions to ensure smooth operations.
• Help develop and maintain sales collateral, playbooks, and training materials. Assist in the implementation of sales tools and technologies to enhance the productivity and effectiveness of the sales team.

Requirements:

• Experience in creating, implementing, and maintaining sales processes, including pipeline management, forecasting, and sales metrics.
• Experience with Excel, HubSpot. Proficiency in creating reports, dashboards, and custom objects.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information accurately and efficiently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and present findings to stakeholders.
• Experience migrating data and processes to Salesforce from another CRM system.
• Detail-oriented with a strong focus on accuracy and data integrity.
• Proactive problem-solving skills with the ability to identify and address operational issues.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Bachelor's degree in business administration, marketing, or a related field is preferred.