Sales Operations Associate

Jobtailor; Pittsburgh (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

Jobtailor in Pittsburgh is seeking a skilled Sales Operations professional to build scalable processes across the sales lifecycle, from pre-sales to invoicing. You will own the deal desk operations, coordinate contracts and security questionnaires, and collaborate with Legal, Compliance, Finance, and Accounting.

You will manage the HubSpot CRM, develop reports and automate workflows, identify automation opportunities, and lead cross-functional projects to streamline the sales process.

Qualifications

• Strong project management skills.
• Ability to structure ambiguous problems, coordinate stakeholders, and drive projects to completion.
• Experience with workflow and automation tools such as Zapier or n8n.
• Highly organized and detail-oriented.
• Hands-on experience working with sales teams and deal cycles.
• Experience with CRM systems and reporting.
• Comfort learning and improving systems.
• Ability to work across multiple functions and manage several priorities.
• HubSpot or another CRM experience, including workflows, reporting, data management, and automation.
• Experience in Sales Operations, Revenue Operations, Deal Desk, Business Operations, Sales, or a similar cross-functional role.
• Experience with contracts, security requirements, vendor onboarding, or related processes.
• Experience building contracting processes, deal desk workflows, playbooks, or operational frameworks.
• Experience supporting commission administration, RFPs, security questionnaires, or sales-side invoicing processes.
• Experience identifying automation opportunities and streamlining repetitive operational work.
• Resume, portfolio link, and application questions required.
• Legally authorized to work in the United States

Responsibilities

• Build and improve scalable systems and processes across the sales lifecycle, including pre-sales, contracting, post-sales, project/deliverable tracking, and internal handoffs
• Own the operational side of the deal desk, coordinating contracts, SOWs, security questionnaires, vendor onboarding, RFPs, and other deal-related requirements
• Partner with Sales, Legal, Compliance, Finance, and Accounting to engage stakeholders and move processes efficiently
• Manage the sales-side invoice process
• Execute commission plans for quota-carrying team members
• Manage and optimize HubSpot CRM, reporting, workflows, and automations
• Identify opportunities to eliminate manual work
• Lead cross-functional projects
• Create playbooks, documentation, and processes that improve organizational structure and scalability
• Support additional Sales and Revenue Operations initiatives as the company grows

Skills

Project management

Stakeholder coordination

CRM experience

Workflow automation

Detail-oriented

Cross-functional collaboration

Tools

HubSpot

Zapier

N8n

CRM systems

Reporting tools

Job description

• Build and improve scalable systems and processes across the sales lifecycle, including pre-sales, contracting, post-sales, project/deliverable tracking, and internal handoffs
• Own the operational side of the deal desk, coordinating contracts, SOWs, security questionnaires, vendor onboarding, RFPs, and other deal-related requirements
• Partner with Sales, Legal, Compliance, Finance, and Accounting to engage stakeholders and move processes efficiently
• Manage the sales-side invoice process
• Execute commission plans for quota-carrying team members
• Manage and optimize HubSpot CRM, reporting, workflows, and automations
• Identify opportunities to eliminate manual work
• Lead cross-functional projects
• Create playbooks, documentation, and processes that improve organizational structure and scalability
• Support additional Sales and Revenue Operations initiatives as the company grows

Requirements

• Strong project management skills
• Ability to structure ambiguous problems, coordinate stakeholders, and drive projects to completion
• Experience using workflow and automation tools such as Zapier or n8n
• Highly organized and detail-oriented
• Hands-on experience working with sales teams and deal cycles
• Experience with CRM systems and reporting
• Comfort learning and improving systems
• Ability to work across multiple functions and manage several priorities
• HubSpot or another CRM experience, including workflows, reporting, data management, and automation
• Experience in Sales Operations, Revenue Operations, Deal Desk, Business Operations, Sales, or a similar cross-functional role
• Experience with contracts, security requirements, vendor onboarding, or related processes
• Experience building contracting processes, deal desk workflows, playbooks, or operational frameworks
• Experience supporting commission administration, RFPs, security questionnaires, or sales-side invoicing processes
• Experience identifying automation opportunities and streamlining repetitive operational work
• Resume, portfolio link, and application questions required
• Legally authorized to work in the United States

Core Competencies

Demonstrates expertise in Sales Operations and Revenue Operations, with a strong focus on project management, CRM optimization, and process improvement. Proven ability to coordinate cross-functional teams and streamline workflows to enhance organizational efficiency.

Highest-signal resume keywords

• Project Management Skills
• HubSpot CRM Management
• Sales Operations Experience
• Workflow Automation Tools
• Contracting Process Development

Hard Skills

• Sales Operations
• Revenue Operations
• Deal Desk Management
• Contracting Processes
• Commission Administration
• RFP Management
• Data Management
• Process Improvement
• Operational Frameworks
• Sales Cycle Management

Soft Skills

• Highly Organized
• Detail-Oriented
• Stakeholder Coordination
• Problem Structuring
• Cross-Functional Collaboration

Industry Keywords

• Sales Lifecycle
• Vendor Onboarding
• Security Questionnaires
• SOWs
• Internal Handoffs

Tools & Technologies

• HubSpot
• Zapier
• N8n
• CRM Systems
• Reporting Tools